RELATIONSHIP MANAGER, TAFT-HARTLEY & INSTITUTIONAL

Summary

As the Taft-Hartley & Institutional Services Relationship Manager, you will work largely independently and serve as a point of contact within the Asset Management Client Services Team for Taft-Hartley & Institutional Services. Additionally, you will work in tandem with the appropriate Vice Presidents and be responsible for high-level client and consultant communication, coordination, and relationship building. You will report to the Managing Director of Asset Management Client Services.
Responsibilities

Serve as primary contact for Taft-Hartley & Institutional clients, consultants, and the sales team.
Develop comprehensive knowledge of all products sold and serviced through the Sales Team.
Coordinate and prepare materials for client performance review meetings, managing deadlines, gathering required materials, assembling, critically reviewing, and delivering to client or consultant.
Manage the processing of new account documents: notify all appropriate parties, distribute documents, and follow up on status with operations, client, and consultant.
Initiate investment objective changes, cancellations, cash flows, and other client directives, ensuring all necessary criteria are gathered for completion at every stage across functional areas.
Ensure data and fulfillment requests are addressed timely and accurately.
Perform critical review and distribution of incoming correspondence (e.g., trading directives and actionable items).
Research and resolve problems or issues raised by clients and consultants; escalation or written/verbal correspondence as required.
Compile special client and consultant reporting on a monthly, quarterly, or as needed basis.
Monitor registration and compliance requirements.
Coordinate and initiate the non-standard client contract review process with relevant internal and external contributors and stakeholders; escalated items of concern as they arise.
Create and maintain legal responses and implementation.
Monitor and manage various special notification requirements contained in client contracts.
Serve as a resource for firm initiatives and projects as assigned.
Review and compile FAS 157 reports as requested.
Coordinate response and materials for client audit and 5500 reporting requests.
Qualifications

Bachelor’s degree with an emphasis in finance, business, economics, or pre‑law preferred.
Preferred: 3 years financial services industry experience.
Series 6 and 63 or equivalent preferred or targeted within 180 days of employment.
Analytical, numbers‑focused thinker.
Excellent written and verbal communication skills.
Ability to work in a fast‑paced customer service environment with high attention to detail.
Perks

Health, dental & vision insurance.
Employer HSA contribution.
Opt‑out credit 401(k) employer match.
Paid volunteer days.
Gym reimbursement.
Compensation

Expected base salary: $64-67k.

#J-18808-Ljbffr