Senior Account Manager

Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Job Summary

Senior Account Manager is responsible for identifying and developing new business opportunities to drive growth and market expansion with top focus accounts and end markets. This role involves a deep understanding of top customer strategies, researching market trends, customer needs and competitive strategies for increasing market share and brand awareness.
Senior Account Manager collaborates internally with cross‑functional teams in creating new profitable growth opportunities and contributes in building strategic relationships with customers.
Responsibilities

Creating visibility at identified top customers in key vertical markets
Market and customer mapping/segmentation to quantify available market for growth and EFD share
Competitor analysis to understand technology and commercial gaps
Attend and participate at key tradeshows, positioning Nordson EFD as subject matter experts
Record customer interactions in CRM
Utilize all available sales tools, collateral, and application translations
Partner with local sales representatives for seamless support of top customers
Interact with marketing and sales on content needs, ideas, and tools for better market penetration
Self‑starter who is driven and wants to be challenged and considered for future advancement
Engage in continuous professional development training sessions (Nordson University, etc.)
Thrive in a dynamic diverse team‑based company culture
Track new opportunity funnel creation and conversion to meet revenue targets
Promote best‑in‑class brand awareness and product offerings
Partner with cross‑functional teams to promote collaboration and sharing of information
Other duties as assigned
Education and Experience Requirements

Bachelor’s Degree; MBA is preferred
Minimum of 5 years related sales/key account management or business development experience
Ability to lead, coach, develop account plans and drive winning teams
Excellent negotiation skills
Excellent analytical capability and the ability to understand data to drive appropriate decisions
Proficient in all Microsoft Office applications
Skills and Abilities

Comfortable with customer face‑to‑face interaction
Strong interpersonal skills to manage a range of stakeholders
Intent on advancement and career progression
Excellent written and verbal communication skills

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