Senior Technical Writer

Job Summary

KION is seeking a senior technical writer to transform complex automation and robotics data into high‑quality content that supports both human learning and AI‑based applications. The role collaborates closely with engineers, product teams, and information architects to deliver audience‑specific, globally aligned documentation.
Responsibilities

Analyze engineering data, SME input, and source materials to produce approved structured content and, in collaboration with information architecture, intelligent content for human reuse (training and other) and machine‑based (AI) consumption.
Apply content models, metadata, terminology standards, and other principles to ensure consistency.
Create, maintain, and distribute content in line with RLS support scope (source language: US English).
Assemble content as audience‑ and OU‑specific deliverables within requirements, branding, and language frameworks.
Translate or localize content within standard scope / requirements.
Collaborate with engineers, product teams, and information architects to validate content, resolve gaps, and ensure quality across outputs.
Serve as the CCMS key user and lead point of contact for information architecture.
Qualifications

5+ years of technical writing experience.
Clear, concise technical writing and editing skills.
Familiarity with structured content tools or willingness to learn.
Attention to detail and consistency in terminology and formatting.
Collaboration and communication with cross‑functional teams.
Experience crafting technical or product documentation from engineering data or SME input within automotive, robotics, or other engineering & software development environments.
Proficiency in DITA.
Solid understanding of structured content best practices for human and machine (AI) consumption.
Hands‑on experience using authoring or content management tools.
Experience collaborating with engineers or cross‑functional teams to capture and validate information.
Exposure to global content needs, including translation or localization workflows.
Bachelor’s degree in Technical Communications, Engineering, or a related field; equivalent experience accepted.
Foundational knowledge of technical writing principles or structured content practices through coursework, internships, or professional experience.
Certification in technical communication or content development.
Physical requirements: must be able to safely enter and move around production facilities.
Global role requiring collaboration with engineers in North America, APAC, and EMEA regions.
Benefits and Compensation

Competitive compensation range: $87,000 – $127,600 (base pay) at the time of posting.
Career development opportunities.
Pay transparency.
Global opportunities.
Learn more about our benefits: https://www.dematic.com/en-us/about/careers/what-we-offer/
Equal Employment Opportunity Statement

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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