Inside Sales I

Inside Sales

Midwest Valve Services, a Novaspect Company, is currently offering an opportunity to join our fast paced, customer oriented Inside Sales team. The successful candidate will assist in all stages of the sales cycle.
Essential Duties and Responsibilities:

Provide technical guidance to the sales team and customers throughout the sales process, with a strong focus on mechanical aptitude and understanding of valve construction
Understand customer requirements and recommend appropriate solutions
Develop a general understanding of our products or services, including their mechanical specifications, features, and benefits
Create accurate quotes, proposals, and technical documentation for customers, ensuring alignment with their needs and requests
Engage with customers via phone, email, and online meetings to address their technical inquiries, offering pre-sales and post-sales product support
Build strong relationships with customers to foster long-term partnerships
Work closely with internal teams, including other business unit inside sales groups, outside sales, inventory planning, and customer support, to coordinate activities and ensure a seamless customer experience
Provide feedback to principal vendors based on customer requirements and insights
Stay updated on product enhancements and new releases, and ensure that sales team members are equipped with the latest information
Education and/or Experience:

Bachelor's degree preferred. Associate's degree or high school diploma with equivalent work experience required
Previous experience developing industrial quotations and job estimates, with a focus on mechanical aptitude
Strong mechanical understanding and the ability to interpret mechanical drawings and specifications
Excellent presentation, verbal, and written skills and experience
Experience with CRM software (e.g., Salesforce) and other sales productivity tools is a plus
Additional Requirements:

Mechanical aptitude and ability to develop working knowledge of Novaspect products in valve process applications.
Ability to manage time well and handle multiple priorities maintaining a positive attitude and composure.
Quickly embraces, learns and applies new technology and/or procedures.
Excellent interpersonal, verbal & written communication skills.
Proven ability to build and support teamwork.
Highly accountable and internally motivated by challenges
Physical Requirements:

Ability to work extended hours on a computer
Pay:

Base Salary: $50,000 - $60,000
5% Bonus
Career Progression
Benefits:

Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
401K with 6% company match
Employee Stock Ownership Program (ESOP)
Excellent health & wellness benefits
Student debt & tuition reimbursement
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.