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Engagement Manager - Fraud Strategy

EXL · Jersey City, NJ, USA ·

Pay:
$140,000-$200,000/yr
Job type:
Full Time

Work Mode: Hybrid (Minimum 3 days/week in office)

Salary Range: $140K - $200K/Year Base plus Annual Bonus

For more information on benefits and what we offer please visit us at

We are looking for 8+ years experienced Debit Card Fraud Strategy professionals to support a US-based client. The role involves end-to-end ownership of fraud monitoring, strategy development, performance management and loss optimization across debit card transactions, with a strong focus on real-time decisioning and post-authorization fraud controls.

Required Domain Experience:

  • 8+ years of hands-on experience in Debit Card Fraud Strategy or Fraud Analytics
  • Strong understanding of US retail banking fraud landscape
  • Experience with authorization and post-authorization fraud strategies

Fraud Strategy & Risk Management:

  • Design, optimize, and monitor debit card fraud strategies across:
  • Card-present (CP) and card-not-present (CNP) transactions
  • ATM fraud, POS fraud, e-commerce fraud, and account takeover-linked debit activity
  • Develop and fine-tune rules-based and score-based strategies to balance fraud losses, false positives, and customer experience
  • Drive fraud loss reduction initiatives while maintaining approval and customer satisfaction KPIs
  • Perform root-cause analysis on fraud spikes, emerging attack patterns, and vendor performance issues
  • Identify emerging fraud trends such as BIN attacks, merchant breaches, synthetic identity-linked debit misuse, etc.

Technical & Analytical Skills:

  • Strong proficiency in MS Excel
  • Strong proficiency in SQL for large-scale data extraction
  • Hands-on experience with Python for analytics

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