Overview
Director 2 - Facilities Operations Melrose, MA
What You'll Do
- Direct daily operations of facilities management including HVAC, electrical, plumbing, and utilities.
- Oversee preventative maintenance and manage reactive repair workflows.
- Hire, train, and supervise a team of skilled tradespeople, professionals, and managers.
- Ensure compliance with all safety standards, regulatory requirements, and accreditation agencies.
- Partner with hospital leadership to support patient satisfaction and hospital performance goals.
- Manage budgets, service contracts, and vendor relationships.
- Oversee additional Sodexo services such as security, laundry, groundskeeping, or logistics, as needed.
- Collaborate with construction teams and oversee minor renovation projects when applicable.
What You Bring
- Bachelor’s degree or equivalent experience in facilities management, engineering, or a related field.
- Minimum of 5 years of management experience in facilities operations, preferably in a healthcare setting.
- Minimum of 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
- Proven leadership skills and ability to manage multidisciplinary teams.
- Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).
- Excellent communication, organizational, and problem-solving skills.
- Ability to prioritize and manage multiple projects in a dynamic hospital environment.
- Commitment to safety, service quality, and continuous improvement.
Position Summary
The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management. The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business. The Director may oversee construction work and often manages other core Sodexo services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.
Minimum Qualifications & Requirements
- Minimum Education Requirement - Bachelor’s Degree or equivalent experience
- Minimum Management Experience – 5 years
- Minimum Functional Experience – 5 years
- MUST HAVE:
- Bachelor’s degree or equivalent experience in facilities management, engineering, or a related field.
- 5 years of management experience in facilities operations in a healthcare setting.
- 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
- 5 years of Management and Functional experience.
- Proven leadership skills and ability to manage multidisciplinary teams.
- Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).