We are Plaid’s Creative Design team — a group of brand designers, production designers, and presentation designers who bring the Plaid brand to life across every channel and surface.
Our creative studio drives visual consistency, quality, and velocity across marketing channels — owning creative execution for performance marketing, paid social, webinars, tech talks, and organic content — and we partner closely with Growth Marketing, PMM, Comms, and external agencies to get it done.
As the Creative Design Manager for our Creative Studio team, you will:
Coach, review, and uplevel craft across a team of brand designers, production designers, and presentation designers
Lead creative direction and execution across all marketing surfaces — paid, social, webinars, and campaigns
Work with Design Ops to manage pipeline and prioritization of incoming marketing requests
Build and implement scalable systems of Figma templates, production tooling, and creative standards
Manage external agencies and contractors across production design, creative, and presentation
Partner with Brand and Growth Marketing leads to concept, plan, and ship campaigns end-to-end
Uphold Plaid’s refreshed brand across all marketing channels and find the right moments to help it evolve
Contribute to Creative Design leadership — shaping process, culture, and creative direction across the org
Qualifications
9+ years of professional design experience in brand, visual, or marketing design
5+ years managing brand designers, production designers, or both
A portfolio showing consistent, high-craft execution across multi-channel marketing work
Strong understanding of brand and performance marketing creative (paid social, display, email, landing pages)
Proven ability to work as a player/coach — giving direct feedback while staying close to the craft
Experience building scalable systems, templates, and self-serve creative tooling
Experience briefing, managing, and scaling work with external agencies and contractors
Proficiency with modern efficiency tools — Claude, Figma Buzz, Jitter, Runway, Magnific, or similar
Strong communication skills and a track record of effective cross-functional partnership
Bonus points for:
Background in B2B SaaS or fintech
Experience directing/prompting animation, illustration, video
Comfort interpreting creative performance data and translating it into better work
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
Please review our Candidate Privacy Notice.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
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