Director, VIP Sports Experience & High‑Impact Leadership

Caesars Sportsbook & Casino in Jersey City is seeking a Director of VIP Customer Experience to lead the VIP program. This role requires a strong focus on elevating service and performance through leadership and operational oversight. The ideal candidate will have at least 3 years of experience in managing high-performing teams, excellent communication skills, and a customer-first mindset. The position offers a salary range of $120,000 to $150,000, and includes a comprehensive benefits package including medical and dental insurance, a 401(k) plan, paid time off, and more.
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