Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.
Overview
As a Media Business Operations Associate Director you will be responsible for the management and oversight of Media Business Operations initiatives for specific client(s) and for the Media Business Operations team. The Associate Director will be a key stakeholder in Digitas’s pursuit of operational excellence and talent career growth. The Associate Director collaborates with agency teams and external partners to analyze financial inconsistencies and operational trends across a diverse client portfolio to refine and develop processes. You will delegate work, prioritize tasks among the Media Business Operations teams, and grow a strong media business operations team. Areas of focus include monitoring client(s) financial health, agency systems evaluation, audit compliance, process architecture, legal contract support, and agency growth initiatives.
Responsibilities
- Responsible for media financials across assigned client portfolio and teams
- Key stakeholder in buying tool evaluations, process rollouts, user subscriptions and tool integrations – prepare POVs, recommendations, etc.
- “Pushes the envelope” with vendors to create solutions that work best to satisfy the needs of agency and our clients
- Legal liaison who reviews, negotiates, and manages agency contracts from a business and compliance standpoint
- Effectively articulates operational challenges and financial inconsistencies to management and brings well‑thought‑out solutions to the table
- Works with multi‑level media teams, finance, accounts payable, legal and leadership to ensure a seamless integration of work
- Evaluates, assesses and recommends the most effective financial and operational solutions to satisfy clients’ objectives
- Maintains a clear and reasonable vision of next steps and the big picture during meetings or when project parameters change
- Meets regularly with Media Business Operations leads to evaluate task execution and provide ongoing feedback to improve efficiency
- Enforces adherence to internal audit controls and participates in external audits
- Builds client, vendor and interdepartmental respect and is recognized as a leader in their business
- Mentors, motivates and serves as escalation point for Media Business Operations team
Qualifications
- Four‑year degree
- 6–8 years’ experience, including 1–3 years in a financial, management and/or operations focused role in an agency or marketing company
- Strong teamwork ability – you thrive in a closely collaborative structure
- Excellent problem‑solving, prioritization, multitasking and time‑management skills
- Excellent communication skills – articulate, straightforward, thoughtful and kind
- Firm understanding of managing budgets
- Experience managing people and projects
- Candidate must be open to travel as needed
- Proficiency in MS Office suite (Excel, Word, PowerPoint)
- Strong leadership qualities and ability to drive change
- Detail oriented and highly organized
- Proficiency in managing numbers
- Self‑motivated and fiscally responsible
- Familiarity with prompt‑based interaction and generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research or content generation
- Experience working within pharmaceutical and healthcare environments is a plus
Compensation and Benefits
Compensation Range: $97,375 – $149,296. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications and experience of the applicant and the requirements of the position. The Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan and 401(k) program under applicable conditions. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401(k) and paid time off. The application deadline for this job posting will be 06/19/2026.
All your information will be kept confidential according to EEO guidelines.
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