Marketing Business Partner - Growth
The Marketing Business Partner - Growth is a role that translates field marketing strategy into hospital-level action and measurable results. Partnering closely with marketing and operational leaders across hospital, regional, divisional, and group levels, the Marketing Business Partner owns the identification, development, and execution of programs that move the needle on new client acquisition, visit volume, and retention.
This is not a support role; it’s a growth role. Success is defined by outcomes — new client conversion rates, phone and online booking performance, visit growth, and the ability to build scalable programs that work across a complex, multi-site environment.
The right candidate brings analytical instincts, operational fluency, and the drive to turn gaps in performance into opportunities for impact. They will work alongside internal marketing teammates, operations analysts, third‑party agency partners, and Mission operational leaders. This role demands proactive thinking and anticipating regional needs before they surface and respond with urgency and precision.
Travel required: Less than 25%
Essential Functions
New Client Growth, Visit Growth & Analysis
- Review data and identify opportunities for divisional, regional, and hospital growth.
- Communicate and execute opportunities with a sense of urgency to drive growth.
- Be willing to learn and identify new opportunities for hospitals beyond the standard scope of work and metrics.
- Demonstrate understanding of analysis and effective communication on how to track success for hospitals and present success back to the marketing team.
Operational Leadership Relationships
- Serve as a trusted marketing advisor to operations leaders—meeting regularly and coming prepared with recommendations and priorities.
- Build genuine partnerships with operations leadership, earning credibility through consistency, follow‑through, and results.
- Build strong buy‑in and drive action by translating ideas into a clear direction, motivating teams to execute, not just presenting recommendations but ensuring follow‑through and results.
- Collaborate with all operational leadership to have a pulse on next steps, and adjust strategies based on each hospital’s unique needs.
- Assess all operation requests as an opportunity for growth, prioritize and communicate those opportunities to operations leadership.
Additional Functions
Strategic Partnerships & Leadership
- Lead meetings with strategic partners to collaborate on new initiatives.
- Join weekly marketing leadership meetings and speak to strategy and plan for hospitals needing demand.
Required Knowledge, Skills And Abilities
Qualitative Requirements
- Shows confidence and data acumen in meetings presenting to operations leaders on a consistent basis and focuses on efforts on priority marketing recommendations.
- Shows a deep understanding of the data presented, including where it comes from and how to use it to affect change.
- Resource of trust for other team members to ask questions and learn from.
Quantitative Requirements
- Demonstrate increases in marketing business metrics listed below for your hospitals.
- New Client Growth
- New Client Conversion Rate
- Online Booking Completion Rate
- Google Review Rating
- Visits
- Client Retention
- Visit Frequency
Required Education And Experience
- Bachelor’s degree in business, marketing, or similar.
- 4+ years of similar work experience, preferably in an analyst, operational, or business‑focused role in retail, healthcare or other multi‑location industry, required.
- Excellent project management and organizational skills with strong attention to detail to handle multiple priorities concurrently.
- Demonstrated ability to think strategically and manage on‑time deliverables.
- Excellent communication, written, and presentation skills.
- Able to build rapport and establish positive working relationships with co‑workers, operational teams, and management.
Benefits
Competitive Compensation
A competitive salary and a comprehensive benefits package.
Total Wellbeing
Comprehensive coverage including health, dental, and vision insurance, plus 24/7 access to doctors through Teladoc.
Financial Health
Plan for your future with a 401(k) featuring a generous company match, plus life insurance and short‑term disability options.
Commitment to Growth
Benefit from significant opportunities for upward mobility and career growth within a rapidly expanding organization.
A Collaborative Culture
Join a nationwide community of over 20,000 veterinary professionals and a Home Office team that lives by our WAG values.
Valuable Perks
Enjoy generous paid time off and company‑wide holidays, discounted veterinary care for your pets, and access to an online discount platform.
EEO Statement
Mission Pet Health is an equal‑opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
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