VP, Customer Experience & Transformation

Oticon USA in New Jersey seeks a strategic leader for their Customer Experience function. The role entails defining organizational goals, driving customer journey improvements, and maximizing operational effectiveness across multiple call centers. Ideal candidates should possess a Bachelor’s Degree and over 8 years of relevant leadership experience. A competitive salary range of $248,000 to $280,000 is offered, alongside a comprehensive benefits package including health insurance, 401(k) matching, and more.
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