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Account Director

JSR Strategies · California, MO, USA · Remote ·

Pay:
$50 hour
Job type:
Full Time

JSR Strategies is a brand alignment and implementation partner for mission‑driven organizations. We don't just build brands, websites, and campaigns — we make them work. Our systems are understood, adopted, and protected across teams, partners, and channels. For sustainability, health, arts, and government organizations competing against giants, JSR turns creative strategy into operational advantage.

Our Account Director (Part‑Time) is a senior, strategic individual contributor focused on client service, relationship management, and account leadership. This is not a project management role — JSR has a talented team of full‑time project managers who handle execution. Your job is to be the strategic brain and trusted voice for your clients, bringing the big‑picture thinking that keeps their work sharp, focused, and moving forward. Your primary focus will be clean energy and sustainability clients, though you’ll flex with business needs as they evolve.

Objectives and KPIs

  • 80% monthly utilization rate
  • 90% quarterly client retention across assigned accounts
  • 9.5/10 client satisfaction NPS score
  • Annual growth in account value
  • 90% monthly revenue target
  • Less than 2% monthly client churn

Responsibilities

  • Serve as the primary strategic point of contact for assigned clean energy and sustainability clients — building deep, trusted, long‑term relationships
  • Lead account planning: develop and maintain account plans that align each client’s goals with JSR’s capabilities and strategic direction
  • Drive brand and business strategy: identify opportunities to strengthen client positioning, sharpen messaging, and elevate campaign effectiveness
  • Develop and present strategic communications plans that inspire clients and provide clear direction for internal teams
  • Collaborate with JSR’s project managers to ensure strategic intent translates into excellent execution — without micromanaging the day‑to‑day
  • Anticipate client needs, flag risks early, and proactively bring solutions before problems arise
  • Present strategic work and recommendations to clients with clarity and confidence
  • Support new business conversations and help grow existing accounts through strategic insight and relationship depth

Are we the right place for you?

  • You long to work with a team of badass and brilliant people
  • You’re genuinely energized by clean energy and sustainability — this isn’t just a job category to you, it’s personal
  • You’ve built and maintained client relationships that stood the test of time
  • You think strategically first and aren’t satisfied with surface‑level recommendations
  • You’re hyper‑focused on getting the details right — you don’t do sloppy work or let things slip through the cracks
  • You communicate clearly and confidently in every format — written, verbal, and in the room
  • You’re a self‑starter who can operate autonomously and knows when to loop in the team
  • Our company values speak to your heart: Uplift, Solver It, Connection, Greatness

Preferred Skills and Experience

  • MBA in communications, marketing, business administration, or a related field — or equivalent experience
  • At least 10 years of professional experience in client‑facing roles in a marketing or communications agency (agency experience is required)
  • Genuine passion for clean energy, sustainability, or mission‑driven work
  • Proven track record of building and maintaining strong client relationships at a strategic level
  • Experience developing and presenting communications and brand strategy
  • Background in clean energy, government, nonprofit, or public sector a significant plus

Essential Skills

  • Strategic thinking: the ability to take ambiguous client challenges and turn them into clear, actionable plans
  • Communication skills: clear, confident writing and verbal communication — you can hold a room and write a memo with equal skill
  • Relationship skills: excellent people skills and the ability to build trust with a wide range of clients and colleagues
  • Organizational skills: able to manage your own time and priorities effectively in a part‑time, remote capacity
  • Professional presence and nerves of steel

This position is not for you if

  • You don’t genuinely care about sustainability and clean energy
  • You prefer execution over strategy
  • You have drama and/or love stirring up drama
  • You have trouble taking or giving feedback constructively
  • You don’t have space to commit wholeheartedly to something
  • You hold a grudge or love complaining
  • You have no sense of humor

Details

  • This is a part‑time position, and hours can be flexible, although it is the Account Director’s responsibility to ensure that staff meet billable‑hour requirements and that contractors complete tasks on time and on budget.
  • We strive to keep meetings to a minimum while keeping enough structure to get our jobs done.
  • Compensation is $50 hour (based on experience), with bonuses based on company success, after a 90‑day probationary period.
  • After three months of employment with JSR, you are eligible for 401k: 100% match up to 3% // 50% match for the next 2%, 100% vested immediately.
  • Competitive paid time off, sick time, and nine paid holidays are scheduled by JSR. As a part‑time employee, you will be eligible for paid half‑time on these holidays.
  • It is required you live in one of the following states: CA, WA, NY, NC, GA. Working hours are flexible but primary clients are PST.
  • You can do this job from anywhere, but it is required that you live and work in the U.S. and are eligible to work in the U.S.
  • 90% virtual/10% travel position

JSR Strategies is an equal‑opportunity employer.

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