A dynamic outdoor furniture brand in Katy, Texas, seeks a Customer Experience Senior Manager to lead and improve their omnichannel customer support function. You will supervise a team of customer support representatives, build the operating foundation for the customer experience strategy, and work closely with teams across the organization to enhance customer interactions. Ideal candidates have 5+ years in customer experience management, strong leadership skills, and proficiency with reporting tools. The role offers a competitive salary and benefits in a collaborative environment.
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Senior CX Leader for Luxury Design & Retail
Ledge Lounger · Katy, TX, USA ·
- Job type:
- Full Time