ServiceNow is seeking a Senior Account Escalation Engineer in Orlando, Florida. In this role, you will drive the successful closure of complex technical issues while collaborating with cross-functional teams, ensuring high customer satisfaction.
The ideal candidate will possess deep technical expertise, excellent customer-facing skills, and a passion for troubleshooting the technology stack from front-end to back-end. A background in AI integration and web-based application performance tuning is crucial.
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