Provisional to Permanent – IS Business Analyst - Principal (1054) - Citywide )
- Full-time
- Certification Rule: Rule of the List
- Exam Type: Class Based Test
- Work Hours: Regular
- Job Code and Title: 1054‑IS Business Analyst‑Principal
- Fill Type: Permanent Civil Service
- Eligible List Type: Combined Promotive and Entrance
- Compensation: USD 152,256 - USD 216,684 – yearly
This is a provisional to permanent position in accordance with Class‑Based Test (CBT) Civil Service Rules. The recruitment is restricted to current provisional employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College working within the 1054‑IS Business Analyst‑Principal classification.
Under general direction, provides direct ongoing supervision to other IS Business Analysts or serves as the top technical authority for one or more related specialties, or provides technical leadership and direction and assumes technical responsibility for the completion of major projects; performs or oversees all or most of the systems development life cycle and ongoing administration functions, including needs analysis, cost‑benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post‑implementation assessment and administration; directs and participates in complex studies.
Major, Important, and Essential Duties
When assigned to the Supervision specialty:
- Supervise, assign, review and participate in the work of subordinates in the assigned unit.
- Ensure that appropriate policies and procedures are followed by subordinates; review and recommend a variety of personnel actions in such areas as performance evaluation, training, selection and disciplinary measures.
- Analyze and recommend procedures consistent with departmental directives and policy regulations that are developed by higher‑level management staff.
- Analyze and resolve complex system problems; develop and implement modifications as necessary; prepare special reports; maintain records of system documentation.
- Consult on special requests for information and reports; participate in audits, integrated reviews and improvement studies, and quality control reviews.
- Monitor, coordinate and assist in developing the assigned work unit budget.
- Provide advice and recommendations to meet user needs.
- Coordinate system‑related activities with other departments for multi‑departmental system projects.
- Manage complex systems; lead and schedule multiple projects; plan, analyze and develop new systems; develop enhancements to systems; analyze procedures; develop conversion plans; move data from one system to another; provide user training.
- Review plans for software, hardware and telecommunications equipment and services; prepare specifications; oversee request for proposal process.
- Develop annual MIS plans, including budgeting, configuring and purchasing hardware and software.
- Monitor and review work in progress, providing technical assistance and guidance.
- Manage and monitor progress of contractors and vendors; facilitate contract payments; participate in the request for proposal process and renegotiate amendments; resolve problems.
- Manage and design the structure and growth of computer and telecommunications systems and networking; design, develop and implement new systems to support departmental activities; set scope, boundaries and objectives for system functions and interfaces based on departmental needs.
- Attend meetings as needed; represent unit on committees.
When assigned to the Project Leader specialty:
- Analyze and evaluate existing complex systems for cost‑effective and efficient operation and recommend modifications; prepare feasibility studies; monitor technical design in relation to system changes; gather requirements and general information regarding user business needs for new developments or enhancements.
- Identify opportunities for improving business processes through automation; prepare proposals to develop new systems or enhancements to existing systems and conduct feasibility studies.
- Determine allocation of resources and installation schedules; prepare feasibility studies; determine operating characteristics and requirements; monitor and report progress of work.
- Assure proper planning, engineering, documentation, installation and testing of systems to meet end‑user requirements; manage system maintenance activities.
- Prepare budgetary cost estimates and develop project implementation proposals, documentation and scheduling; write technical specifications and requests for proposals.
- Assure coordination and intra‑network compatibility; assist with integration of manual and automated system procedures.
- Coordinate multi‑vendor support for the technical and administrative resolution of network troubleshooting problems.
- Recommend contractor selection; review contractor and vendor billings; monitor and evaluate quality of contractor or consultant products and services; coordinate interactions and activities of vendors.
- Analyze regulatory rules and issues for their impact on current operations.
- Provide technical support services to other agencies and departments.
- Develop training exercises for subordinate staff and maintain technical education; may coordinate and/or present training classes.
- Create work plans and monitor progress of project tasks; review staff work and train staff related to the project work.
- Create and document long‑term strategies for project‑related information systems operations; translate business needs into IS directions; identify new information systems technology opportunities; may prepare and present long‑term plans.
- Research, analyze and select hardware and software products.
- May oversee certain project‑related production functions.
- Monitor project‑related work schedules and completion dates.
- Coordinate and/or attend project team meetings and user meetings.
When assigned to the Expert specialty:
- Optimize system designs through review and analysis of user needs; customize systems through design and administration.
- Identify opportunities for improvements in business processes through automation; make recommendations for new procedures and applications.
- Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; prepare cost estimates and schedules for modifications; set scope, boundaries and objectives for system functions and interfaces based on departmental needs.
- Design, develop and implement new systems to support departmental activities.
- Define system requirements; design, code, test and debug systems; train users on new applications.
- Provide advice on the functionality of new programs and compatibility of modifications to ensure user needs are met.
- Evaluate software and hardware products on multiple platforms; make recommendations for compatibility based on user requirements and systems analysis.
- Provide analysis and technical support for highly complex systems; troubleshoot systems problems; implement solutions.
- Support and maintain highly technical systems or networks; analyze and evaluate systems for cost‑effective and efficient performance; recommend modifications.
- Coordinate the efforts of analysts, engineers and operators in the implementation of projects spanning multiple systems and sites.
- Manage and monitor the progress of contractors and vendors; resolve problems.
Minimum Qualifications
Experience: Must be a current provisional employee in class 1054 who has worked at least 2,080 hours in class 1054 with no break in service.
Education: An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units (at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely related field).
Additional Experience: Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
Employment Notes
Failure to provide the required verification may result in rejection of application and/or removal from eligibility for referral and appointment in this class.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to a lower score.
Diversity, Equity, and Inclusion Statement
Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or any other protected category under the law.
Please retain confirmation emails indicating receipt of your online application. Failure to receive such confirmation indicates that the application was not submitted or received.
#J-18808-Ljbffr