Technical Writer - I

Title: Technical Writer - I

Location: Lake Mary, FL

Duration: 7 Months

100% Onsite

Summary
This position focuses on documenting processes within the Heart Failure Division, utilizing established templates. The associate will collaborate across multiple departments, working closely with managers, stakeholders, and various operational teams. This role falls within the Heart Failure Division, specifically supporting Operations and Continuous Improvement efforts. Key tools used include Microsoft Office applications, Salesforce, and PowerPoint. Experience with Windchill is a plus.

Process Flow

Information is gathered from meetings, provided documentation,

and internal systems to develop process documentation.

Drafts are then shared with stakeholders for review and approval.

Follow-up is conducted as needed to address questions, gather additional details,

and incorporate updates. Finalized documents are uploaded upon approval.

Must be detail oriented, very organized and have the ability to multitask.

Will be working on multiple documents at one time.

Will also be utilizing multiple sites and systems.

Good follow through required and excellent communication skills to ask to qualifying/follow up questions regarding the various processes that are being documented.

Top Skills Required

Minimum of 2 years’ experience as a technical writer or document specialist

Ability to work in a fast-paced, high-intensity environment with continuous change

Strong time management and organizational skills

Excellent written and verbal communication skills in English

Strong critical thinking abilities

Education

Bachelor’s degree preferred; however, an associate degree combined with relevant work experience will also be considered.

Benefits

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account (for High-Deductible Health Plans)

Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)

Supplemental Life Insurance

Short Term Disability (coverage varies by state)

Long Term Disability

Critical Illness, Hospital coverage, Accident Insurance

MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance

401(k)

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