Technical Product Manager II, Editorial Core

Technical Product Manager II, Editorial Core
New York, NY

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do. It’s why we have a world‑renowned newsroom that sends journalists to report from nearly 160 countries, and why we focus deeply on how our readers experience journalism—from print to audio to a world‑class digital and app destination. Our business strategy centers on making journalism so good that it’s worth paying for.

Mission Overview & Responsibilities

The Messaging group builds and operates the infrastructure that powers The New York Times’ real‑time relationship with millions of readers through a multi‑channel messaging ecosystem. The platform supports everything from high‑stakes breaking news alerts and editorial newsletters like The Morning to habit‑building campaigns for Games, Cooking, and Wirecutter.

The platform is designed to foster habit formation and deepen engagement with the journalism that matters most, delivering personalized and relevant news to subscribers at every stage of their journey. We provide reliable, performant, and extensible messaging capabilities that ensure The Times remains a trusted resource that helps our readers understand the world better.

We are looking for a Technical Product Manager (TPM2) to lead the Editorial Core team and serve as the strategic bridge between our core messaging platform and the evolving needs of Editorial and Marketing teams. The role requires a balance of technical vision and relationship‑building. You will partner with stakeholders to translate their vision into scalable platform features, ensuring each initiative not only meets immediate business objectives and target metrics but also contributes to a more robust and extensible ecosystem.

This role is hybrid in New York City and requires regular in‑office collaboration with cross‑functional partners.

Responsibilities

Deliver the Reader‑Facing Experience: Translate core platform logic and infrastructure into seamless, multi‑channel messaging tools that newsrooms and marketers use to reach our audience.

Collaborative Planning: Partner with Editorial and Marketing to refine their goals into technical projects, ensuring every initiative strengthens our shared messaging system rather than creating isolated solutions.

Design Scalable Features: Identify when a stakeholder request can become a flexible tool that benefits the entire organization, balancing immediate business needs with a stable long‑term technical foundation.

Deliver Measurable Results: Ensure our solutions help stakeholders hit targets such as reader retention and habit formation while keeping the overall system fast and reliable.

Lead the end‑to‑end product lifecycle for your area—discovery, requirements, prioritization, scoping, delivery, rollout, and iteration.

Use data and experimentation (delivery metrics, funnels, reliability and latency metrics, qualitative feedback) to define goals, validate solutions, and identify new opportunities.

Apply prioritization frameworks and adjust scope to manage competing demands from different product teams while maintaining platform health and reliability.

Ensure launches include appropriate rollout plans, alerting, and playbooks in partnership with engineering and operations, recognizing that messaging is mission‑critical during major news moments.

Partner with engineering leads to align technical strategy with product needs—architecture, data flows, SLAs/SLOs, and cross‑channel dependencies.

Build an understanding of the messaging stack—queueing, throttling, templating, targeting, consent and preferences, vendor integrations—and use that knowledge to make informed tradeoffs and realistic scope decisions.

Define and monitor key system‑level metrics (delivery success rates, latency, error rates, capacity headroom) and use them to drive prioritization and communicate risk and progress.

Build trusting relationships with partner teams (News, Games, Cooking, Wirecutter, Marketing, Customer Care, Data) and document shared goals and roles across squads.

Communicate plans, status, risks, and tradeoffs to technical and non‑technical audiences, including engineers, PMs, and leaders across missions.

Manage escalations when messaging capabilities are blocked or at risk, providing a clear decision framework and options for stakeholders.

Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications

4+ years of experience in product management or technical product management, including work on platforms, infrastructure, data systems, or other technically complex products.

Experience owning a product area end‑to‑end: defining strategy, setting metrics, shaping roadmaps, and driving execution with cross‑functional teams.

Proficient knowledge of architecture, APIs, data models, and system performance tradeoffs with engineers, and the ability to translate these for non‑technical partners.

Experience using quantitative and qualitative data to make decisions and measure impact (delivery metrics, funnels, A/B tests, user research, logs, dashboards).

Preferred Qualifications

Experience with messaging or marketing technology systems (push platforms, ESPs, orchestration tools, CDPs/CRMs) or high‑scale event/streaming systems.

Familiarity with data and analytics concepts such as funnels, cohorts, attribution, or experimentation, ideally applied to messaging or growth use cases.

Exposure to data governance and privacy concerns in messaging contexts (consent, preferences, regulatory requirements) and interest in partnering with legal/privacy on compliant design.

Benefits
For roles in the U.S., dependent on your role, you may be eligible for variable pay such as an annual bonus and restricted stock. Benefits may include medical, dental, and vision benefits; Flexible Spending Accounts; a company‑matching 401(k) plan; paid vacation; paid sick days; paid parental leave; tuition reimbursement; and professional development programs.

For roles outside the U.S., information on benefits will be provided during the interview process.

Equal Opportunity Employer
The New York Times Company is committed to being the world’s best source of independent, reliable, and quality journalism. We embrace a diverse workforce and encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of sex, age, race, color, creed, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, genetic trait, carrier status, citizenship, veteran or military status, or any other characteristic protected by law. All applications receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights Poster is available here.

The Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com.

The Company encourages those with criminal histories to apply and will consider their applications in a manner consistent with applicable Fair Chance laws, including but not limited to the NYC Fair Chance Act and similar ordinances in Los Angeles, San Francisco, and California.

Fraud Prevention
Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities and make offers that require payment. All legitimate opportunities from The New York Times will be posted on our careers site. The Company will not ask for financial information or payment and will not refer you to a third party to do so. If you suspect a fraudulent posting or offer, report it to NYTapplicants@nytimes.com or file a report with the Federal Trade Commission or your state attorney general.

Job ID: REQ-020070. Hybrid work arrangement.

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