Senior Marketing Coordinator

Location: In-person - Production Bakery, Hot Little Biscuit Eateries (Charleston, SC)

Position Summary:

The Senior Marketing Coordinator heads up the marketing for the Callie’s brand, staying on task in a fast-paced environment. This position is managing all graphic design, printing for the entire brand and locations. This position is also managing all social media strategy, schedules, and posting. This role also requires managing inquiries for collabs, events, parties, and is the voice of the brand. Social media, e-commerce, and marketing is an integral par to this role as well, managing day to day communications with our agency, strategizing, and tracking and reporting in the results weekly.

Quick and creative thinking is a must in this role – with a self-starter mentality and the ability to take direction and feedback well. Essential functions and responsibilities of the position may vary based on business needs. This person will manage a part time intern to help assist with the social media and collabs

RESPONSIBILITIES + QUALIFICATIONS

Analyze daily posts and advertisements

Analyze online sales + strategies to produce timely social media content and other outreach opportunities

Create creative content and captions for scheduled and future posts

Be handy with a camera, phone camera and photo editing software

Communicate and build relationships with influencers to form collaborative relationships

Respond to all customer comments, messages, etc. in a timely (at times urgent) manner to ensure engagement rates are maintained and | or improved

Making sure there is a post on feed/stories all social 7 days per week

Responds to and resolves administrative inquiries and questions

Performs other related duties as assigned.

REQUIRED SKILLS/ABILITIES

Love for biscuits and other Southern specialties

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Basic understanding of clerical procedures and systems such as recordkeeping and filing

Ability to work independently

EDUCATION AND EXPERIENCE

Associate’s degree required or equivalent experience, Bachelor’s degree in related field preferred

Three+ years in a marketing role preferred

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