COMMUNITY MANAGER / ASSISTANT COMMUNITY MANAGER
Summary of Responsibilities
The Community Manager is fully accountable for ALL community operations including marketing , leasing , accounts receivables (delinquency & collections ), accounts payables, resident retention, resident relations, physical asset maintenance , and contractor management .
Key Performance Indicators
- Economic Occupancy greater than 96%
- Delinquency less than 1% of Rental Income
- Maintenance expenses within the Community’s Maintenance Budget
- Work Order completion within 3 days of submission
- Make Ready completion within 5 days of moveout
Core Values
- Integrity: perfectly honest and dependab le with high levels of work quality
- Safety: behavior -based leader ship that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
- Work Ethic: punctual (attendance) and task oriented producing a high quantity of work
- Teamwork / Respectfulness: assists in team responsibilities ; receptive to feedback and mentorship
Technical Responsibilities
- Marketing : market comparable analysis, traffic generation, social media influence , response effectiveness
- Conduct s monthly surveys (Comparable Property Questionnaire ) and marketing plan updates
- Produces steady and significant prospect volume (typically 15 prospects : 1 lease)
- Engages in professional social media interactions and monitors social media advertisements