Account Manager

Our Valuations team is looking for a proactive, relationship‑driven Account Manager who thrives in a client‑facing environment and enjoys being at the center of communication, coordination, and problem‑solving. In this role, you’ll serve as the primary point of contact for assigned clients, ensuring their needs are met, their expectations are exceeded, and their business continues to grow with us.
Key Responsibilities

Manage day-to-day relationships as the primary account manager for valuation clients
Handle high-volume client communication and maintain shared inboxes
Support client onboarding, demos, and ongoing account meetings
Maintain client setups, valuation products, and documentation (SOPs)
Resolve escalations related to appraisals, valuations, and service delivery
Collaborate with Sales and Operations to improve client outcomes and efficiency
What We\'re Looking For

2+ years of experience in: Mortgage industry, specifically valuation management
Experience managing client accounts or customer relationships
Strong understanding of mortgage valuations, appraisals, and collateral risk processes
Excellent communication, attention to detail, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Why Choose SingleSource

Competitive salary and comprehensive benefits, including: Health, dental, and vision coverage, 401(k) with company match, Paid time off and holidays.
An environment where you’re contributing to a meaningful team with leadership that is genuinely supportive and accessible.
A hybrid/remote work setup that gives you flexibility, along with a comfortable business-casual office atmosphere when you’re onsite.
Apply Today to be considered!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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