ob Description Description: Interacts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers.
Responsibilities:
1. Manage Client Relationships and Communications. 2. Resolve issues and escalate risks 3. Monitor engagement performance and outcomes 4. Ensure compliance with organizational standards and SLO benchmarks.
Salary Range: $70,000-$75,000 a year
Engagement Agent
Tata Consultancy Services · Multiple locations ·
- Pay:
- $70,000-$75,000/yr
- Job type:
- Full Time