Engagement AgentLocation: Plano, TXInteracts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers.Responsibilities:Manage client relationships and communications.Resolve issues and escalate risksMonitor engagement performance and outcomesEnsure compliance with organizational standards and SLO benchmarks.
Engagement Agent
AceStack · Plano, TX, USA ·
- Job type:
- Full Time