Account Manager

Role Description
The Account Manager is a full-time, on‑site role based in Rolling Meadows, IL. This position is responsible for managing and growing customer accounts by understanding client needs, recommending solutions, and delivering a high level of service.

Responsibilities
Daily responsibilities include responding to customer inquiries, preparing quotes, processing orders, and coordinating with internal sales, operations, and technical teams. The role also involves identifying growth opportunities within existing accounts, following up on leads, maintaining CRM records, and staying informed on print technology trends.

Qualifications

Account management and sales skills with a focus on relationship building and long‑term customer partnerships

Strong communication and customer service skills

Organized with the ability to manage multiple accounts and priorities

Basic technical aptitude and willingness to learn about printers, media, and print workflows

Experience in B2B sales, printing, signage, or related industries is helpful but not required

Comfortable working on‑site in Rolling Meadows, IL

High school diploma required; associate or bachelor’s degree is a plus

Commitment to teamwork, integrity, dependability, and continuous learning

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