Program Coordinator

Overview
Description

Heart Math Tutoring is a nonprofit based in Charlotte, NC with a mission of ensuring all elementary students develop a strong foundation in math and enthusiasm for academics needed for long-term success. HMT provides 1:1 tutoring during the school day, delivered by supervised volunteers. To date, 97% of Heart students have shown growth on pre/post assessments that meet goals set by elementary math specialists at UNC Charlotte and Charlotte-Mecklenburg Schools, and 90% of teachers annually report that student confidence increases because of the program. Founded in 2013, HMT supports 1,400+ students across 33 schools in Charlotte, NC, Charleston, SC and Winston-Salem, NC, with 50+ staff, 1,300 volunteer tutors, and significant philanthropic support.

Read more at www.heartmathtutoring.org.

About the Role
Program Coordinator : As part of ensuring high-quality tutoring sessions and a positive experience for volunteers and school staff, Heart Math Tutoring provides an on-site Program Coordinator to each school site. The Program Coordinator is present at their assigned school during tutoring sessions, where they assess students and monitor instruction, and provide ongoing training and real-time coaching to tutors. The coordinator is Heart’s liaison to the school, streamlining communication to teachers and hosting the volunteers. The coordinator builds and maintains relationships with students, families, tutors, and school staff.

Responsibilities
Key responsibilities include:

Oversee 50 – 60 students’ growth in math skills and enthusiasm for academics

Manage and support 50 – 80 weekly volunteers

Liaise with teachers, school staff, and families

Tasks Included

Become an expert on Heart curriculum and assessments

Deliver initial training and ongoing support and communication to tutors

Communicate with school staff regarding curriculum, students, and schedule issues

Communicate with families regarding student and program updates

Design and maintain schedule of students and volunteers using Salesforce

Coordinate and complete student assessments

Monitor student progress and use data to support students and tutors

Manage tutoring materials

Attend weekly team meetings and quarterly professional development trainings

Report various operational information to Program Manager

Partner with Heart team to provide and receive feedback to establish a strong, scalable program model

Role Scope
The Program Coordinator will also be asked to play a

supporting role

in:

Coordination of space and time logistics with school staff

Act as an ambassador of Heart to personal networks, the local community, and the school site

Typical Work Week

A Program Coordinator typically works 18-22 hours per week from August to May, within a school-day schedule. Approximately 12 hours are designated for tutoring support at the school site, and about 6-8 hours per week are spent on staff meetings, scheduling, communications, and computer work.

Hours are seasonal, with up to 30 hours per week during several weeks in September and May for program assessments and startup/closeout logistics.

Requirements and Skills
Desired Skills and Background

A person who is successful in the role will likely have most of the following, in order of importance:

Strong belief that all students can learn and perform at or above grade level

Strong communication and relationship-building skills

Ability/willingness to quickly build expertise in teaching, learning, and assessing

Strong organizational skills and attention to detail

Experience working with low-income populations

Desire to work with elementary-aged students

Computer skills and/or ability to learn programs including Word, Excel, email, Salesforce, file sharing (Dropbox/ Google Drive), Pencil Spaces, and video-conferencing platforms (e.g. MS Teams)

Beliefs and Interests

Makes Student-Centered decisions and demonstrates passion for Heart’s mission

Shows Gratitude and values collaboration with students, tutors, donors, and schools

Operates with a Growth Mindset and embraces feedback

Demonstrates Reliability and Precision in duties and data use

Values Civic Engagement and contributes to the community

If you are hesitant to apply because you don’t check every box, we encourage you to do so anyway. We value transferable skills and diverse experiences.

As an equal opportunity employer, Heart Math Tutoring is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

To apply, please submit a 1-page cover letter and resume.

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