Marketing and Community Engagement Coordinator

Marketing and Community Engagement Coordinator

A Marketing and Community Engagement Coordinator is one who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant's heart. They are the face of our brand in West Haven, possessing a passion for people, a creative spirit, and a drive to build meaningful relationships. This leader takes initiative, thinks strategically, and works with a sense of urgency to ensure Chick-fil-A is the most cared-for brand in our community.
Our Coordinator is responsible for supporting senior leadership by executing external and internal marketing strategies. Their primary focus is twofold: growing the business through community partnerships and events, and enhancing the Guest experience by creating "Remarkable" moments both inside and outside the restaurant. You lead by example, setting a standard of hospitality and engagement that others will follow.
Position Type

Full-time
Our Benefits Include

A fun work environment where you can positively influence the West Haven community
Flexible scheduling (and always closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities and competitive pay
Networking opportunities with local schools, businesses, and non-profits
Responsibilities

Community Presence: Act as the primary ambassador for Chick-fil-A West Haven, managing local sponsorships, school spirit nights, and community donations.
Digital Strategy: Oversee the restaurant's social media presence, creating engaging content that reflects our local culture and brand standards.
In-Restaurant Experience: Execute seasonal point-of-purchase (POP) marketing, decorate for holidays/events, and coordinate "Surprise and Delight" moments for Guests.
Catering Growth: Partner with the catering team to identify and pursue new business opportunities and local corporate accounts.
Brand Alignment: Ensure all marketing materials and events align with the Chick-fil-A "Recipe for Service" and Operational Excellence.
Public Relations: Handle media inquiries and coordinate participation in local festivals, parades, and sporting events.
Team Collaboration: Work alongside Front of House and Back of House leaders to ensure the team is aware of and prepared for upcoming promotions.
Qualifications and Requirements

Availability: Must be available for a flexible schedule, including some evenings and Friday/Saturdays for community events.
Experience: Prior experience in marketing, public relations, event planning, or brand management is preferred but not required.
Communication: Exceptional written and spoken communication skills with a "knack" for storytelling.
Adaptability: Ability to pivot from administrative marketing tasks to supporting front-line operations (Front of House/Hospitality) when the restaurant requires extra assistance.
Self-Starter: Proven ability to work independently, manage a budget, and meet project deadlines.
Reliable Transportation: Required for travel to off-site events and community meetings.
Character: Strong people skills with a genuine desire to serve both our Team Members and the West Haven community.
Creativity: A passion for brainstorming fresh, local ways to make our restaurant a community hub.
Benefits

Flexible schedule
Mileage reimbursement