Senior Creative Specialist - Branding and Content (Richmond)

Location: Richmond, BC | Job Type: Full Time
What You’ll Do

Execute and support campaigns across CRM, CMS, and owned channels (email, website, app, SMS, digital signage)
Build, QA, and troubleshoot automated customer journeys, templates, and digital assets
Write and maintain code for marketing assets (HTML, CSS; some JavaScript/JSON)
Support personalization, journey logic, and platform configuration
Assist with integrations, data flows, and third‑party marketing tools
Partner with Marketing, IT, Analytics, designers, and vendors on execution and testing
Maintain documentation, templates, and technical standards
Stay current on MarTech tools, platform updates, and digital best practices
What You Bring

Post‑secondary education in Marketing Technology, Digital Marketing, Computer Science, or equivalent experience
3–5 years of experience in MarTech, CRM, digital production, or marketing systems
Hands‑on experience supporting email marketing and automated journeys
Strong HTML and CSS skills; working knowledge of JavaScript and JSON
Experience translating marketing requirements into technical solutions
Strong troubleshooting, analytical, and organizational skills
Ability to manage multiple priorities in a rapid‑paced environment
Knowledge of digital standards such as CASL, GDPR, accessibility, SEO, and data privacy
Experience in retail, loyalty, mobile app, or multi‑channel environments is an asset
Starting pay will fall within the salary range indicated and may vary based on job‑related experience, knowledge, and education.
Benefits

Comprehensive medical, dental, prescription drug, and vision coverage for you and your family
Employee Discount Program
Employee Recognition Program
Company‑matched RRSPs
Ongoing in‑house training & education courses (lifelong learning)
Employee Family Assistance Program (free confidential counseling)
Community involvement (giving back to our communities)
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request. The above information outlines the general nature and level of work for this role and is not intended to cover all responsibilities or requirements.

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