Membership Sales Manager

Membership Sales Manager

The Membership Sales Manager is the single most important driver of new membership growth at Center Court Pickleball Club. This is a field-based, results-obsessed role with one mandate: close memberships. You own new member acquisition across all four CCP locations

Scottsdale, Gilbert, Glendale, and Shea

and you are personally accountable for every new member that walks through the door. This is not a strategy role. This is not a meetings role. This is a selling role where your output is measured in memberships signed, and your upside is uncapped. If you are a high-performing sales professional who thrives on the hunt, loves building relationships, and wants to be the reason a brand grows

this role was built for you.
The Membership Sales Manager is responsible for:
Owning your pipeline

prospect, qualify, follow up, and close memberships daily across all four locations
Conducting field-based outreach: visit local businesses, community organizations, fitness studios, and neighborhood events to generate leads and build brand awareness
Attending club events, open plays, leagues, tournaments, and community activations to engage prospects in-person and convert interest into signed memberships
Managing all prospects in the CRM

every lead logged, every follow-up tracked, every close recorded
Following up with all non-closing prospects within 24 hours via phone, text, and email

no lead goes cold
Traveling between all four club locations as needed

this is a multi-site, mobile role
Leading CCP's founding member pre-sales campaign for the Shea location ahead of the July 2026 open
Building and executing a pre-opening outreach strategy targeting the Shea trade area

businesses, residential communities, and local traffic corridors
Working with marketing to align pre-sales content, offers, and urgency messaging with field outreach activity
Tracking founding member enrollment weekly and reporting progress to leadership against the pre-opening membership goal
Partnering with each club's General Manager to coach and develop Member Services Associates on tour execution, objection handling, and membership closing
Conducting regular sales ride-alongs and floor observations at each location, providing real-time feedback and coaching
Sharing best practices across locations

what's working in Scottsdale should be in play in Glendale
Participating in hiring conversations for Member Services roles

you know what a good sales hire looks like
Maintaining an up-to-date CRM with all prospect activity, lead sources, pipeline stage, and close outcomes
Delivering a weekly pipeline report to the Director of Club Operations and Performance covering leads added, tours scheduled, closes, and losses with notes
Tracking and reporting monthly NMS (Net Membership Sales) actuals against targets for each location
Flagging early warning signs

stalled pipeline, cancellation trends, underperforming locations

before they become bigger problems
You will be measured on:
Monthly Net Membership Sales (NMS)

personal production and aggregate across all four locations
Shea founding member enrollment

pre-opening numbers against target
Pipeline volume and velocity

leads in system, conversion rates, and close cadence
Follow-up completion

all leads contacted within 24 hours
Member Services team conversion improvement

clubs you coach should show upward trends
CRM hygiene

data current, accurate, and usable for leadership reporting
Field activity volume

outreach visits, events attended, and community presence maintained
Compensation Structure:
Base salary is paid bi-weekly. In addition, you earn a per-member commission on every new membership closed across all four locations with no cap on earnings. High performers have the potential to earn up to $75,000 in bonus compensation in 2026 based on projected membership volume. A monthly gas stipend of $425 is paid on the first paycheck of each month. A quarterly performance bonus and year-end bonus are also included. All commission rates, bonus thresholds, and specific compensation details will be confirmed onboarding and outlined in a separate signed compensation agreement.
You Report To:
Director of Club Operations and Performance

for strategy direction, performance accountability, and cross-location coordination.
You Work Closely With:
Club General Managers (Scottsdale, Gilbert, Glendale, Shea)

daily partnership on membership pipeline, staff coaching, and club-level sales execution
Company Marketing Manager

to align field outreach with digital campaigns, promotional offers, and pre-sales content
Member Services Associates across all clubs

coaching, ride-alongs, and conversion support
Corporate Leadership

for reporting, target-setting, and strategic direction on membership growth
What Makes You Our Person:
3+ years of experience in a high-volume sales role

fitness, membership, SaaS, or similar; you have a track record of closing
A natural prospector

you don't wait for leads to come to you; you go find them
Resilient and self-motivated

you hit a no and you're on to the next one without losing energy
Excellent communicator in person, by phone, and in writing

you can read a room and adjust your pitch
Organized and disciplined with CRM usage

your pipeline is never a mystery to you or your manager
Comfortable in a multi-site, mobile role

you travel between clubs regularly and manage your own time
Competitive by nature with a collaborative spirit

you want to win, and you want your team to win with you
Passion for sports, fitness, or community-based brands is a strong plus
Valid driver's license and reliable transportation required
Path to General Manager

120-Day Performance Review:
At Center Court Pickleball Club, we grow our leaders from within. The Membership Sales Manager role is a direct pipeline to club-level leadership. Candidates who demonstrate exceptional performance within the first 120 days will be formally considered for promotion to General Manager at one of CCP's club locations.
What exceptional performance looks like in the first 120 days:
Consistently meeting or exceeding monthly Net Membership Sales (NMS) targets across assigned locations
Demonstrating leadership presence on the club floor

coaching staff, building culture, and operating with GM-level ownership
Building strong cross-functional relationships with GMs, the PEM team, and corporate leadership
Showing operational instincts

proactively identifying problems, proposing solutions, and executing independently
Displaying the values of CCP's culture: Energy, Accountability, Teamwork, Community, Hospitality, and Growth Mindset
What the GM path offers:
Increased base compensation commensurate with full club P&L ownership
A higher performance bonus structure tied directly to your club's membership growth, retention, and financial results
Full club-level authority

staffing, operations, programming, member experience, and budget management
A seat at the table as CCP continues to expand

GMs who perform grow with the brand
The 120-day review is a formal conversation between you and leadership. If the performance is there, the opportunity is yours. We want to promote from within

this role is how we find the next generation of CCP General Managers.
Our mission is to grow the game of pickleball and inspire our members to play for life.
Close the membership. Build the pipeline. Lead the growth.
Center Court Pickleball Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.