Business Relationship Manager

Job Description
TCS is looking for a seasoned Business Relationship Manager to lead and grow a strategic client portfolio within our high-growth Tech Services vertical. This is a senior client-facing role with full accountability for revenue, profitability, delivery excellence, and long-term partnership development. You will serve as the trusted advisor and primary point of contact for senior client stakeholders — from business owners to C-suite — and will operate at the heart of TCS's matrixed organization, orchestrating deep collaboration between the HiTech vertical team and TCS's global service line practices.

Qualifications

Strong profile with a proven track record of success in selling professional services to Hi-tech (Software Segment) companies, including technology services and/or products, and consistent achievement of client acquisition and sales revenue targets.

Strong understanding of digital technologies such as Cloud, AI, Analytics, and Automation.

At least 10 years of experience in selling Product Engineering, IT services, consulting, and BPO services. Preferably at least 15 years overall experience as a services and/or technology salesperson in a leading IT services & products firm with prior experience of selling high-end services to Hi-Tech product companies or other companies.

Experience selling IT Services / solutions.

Experience with vendor selection processes including RFI and RFP issuance and response management.

Understanding of customer decision-making criteria as it pertains to offshore services, consulting, enterprise solutions, and BPO services.

Ability to maintain a strong sales management focus during sales cycles.

Demonstrated ability to manage complex negotiations with senior-level business and technology executives.

Strong analytical and negotiation skills.

Self-motivated, ambitious, focused, detail-oriented, organized, capable of managing complex situations, and able to work with offshore pre-sales and solution development counterparts to develop opportunities.

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