Field Service Representative

Field Service Representative

Eaton's Electrical Services and Systems division is currently seeking a Field Service Representative. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, offering strong initial 3-4 week training and support for a successful career with Eaton. This is a remote position that requires up to 25% travel with company vehicle, mobile phone, laptop and PPE provided.
The expected annual salary range for this role is $78000 - $114000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What You'll Do:

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies • Manage small projects independently and lead FSR teams on larger projects • Generate timely and accurate service reports on work, product performance, and warranties • Provide recommendations for improved electrical systems • Mentor less experienced technicians • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Team Benefits:• Guaranteed 40-hour base pay, eligible for overtime and travel premiums • Career growth, mentorship and safety training • Company vehicle, toolkit, and phone • Tuition assistance for ongoing learning • Leads program with bonus pay • Opportunities across 32 service branches
Qualifications:

Basic (Required) Qualifications • High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.• No relocation offered, candidates must be within a 60-mile radius of Franklin MA to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation • Must possess a valid driver's license in good standing
Preferred Qualifications • Bachelor's degree in Engineering from an accredited institution • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems • Electrical or General Contractor's License • Professional Engineering License • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays • NICET/NETA certification