Click Rain: Director of Creative

Click Rain is a people-centered digital agency headquartered in downtown Sioux Falls, South Dakota. We provide web solutions and digital marketing strategies that make a difference in the world. Our team has been focused on digital-first marketing since our inception in 2008, continuously evolving as technology advances, but always prioritizing the well-being of people along the way.

About This Role
The Director of Creative leads the vision, performance, and growth of Click Rain’s creative department. This role provides strategic leadership across all core creative disciplines, ensuring work is conceptually strong, effectively executed, and aligned with company and client goals.

The person in this role works closely with the leadership team to shape the creative discipline at Click Rain — strengthening processes, developing talent, and ensuring our work continues to meet and exceed the needs of a fast-moving digital landscape.

This role is ideal for a proven creative leader who can inspire teams, earn client trust, and turn strong strategy into compelling ideas across websites, campaigns, and digital channels.

We welcome candidates from a variety of creative backgrounds, including design, writing, strategy, or campaign leadership.

Company Expectations

Proactively leads clients through any business challenge within the scope of the project

Remains calm under pressure and models the way when handling conflict

Is an excellent communicator and can effectively simplify complex ideas to staff and clients

Manages staff in their department, with assistance from an Associate Director when needed

Mentors staff in their department, while providing mentorship to all by seeing needs & offering solutions

Leads the way to solving problems within their department

Assists with company initiatives and issues

Exceptional professionalism at all times

Understands time management across the agency with the lens of capacity management and project deadlines as a whole.

Be an expert and market leader in your discipline

Monitor work quality in your area of expertise and ensure it meets Click Rain standards of excellence

Proactively identify inefficiencies & provide solutions to solve and improve

Collaborate with other Department Directors to move company and discipline related initiatives forward

Lead productive & efficient discipline meetings for your area of focus

Oversee the creative department, including design and copywriting team members

Provide leadership, coaching, and accountability for direct reports and growing teams

Lead department structure, workflows, standards, and long-term direction in alignment with agency goals

Foster collaboration and creativity across the agency

Collaborate with sister agency, Lemonly, on key services, including video and branding.

Help shape messaging, storytelling, and campaign direction for client work

Provide creative leadership across websites, paid campaigns, and content initiatives

Ensure work across channels such as social, CTV, display, streaming audio, email, blogs, and web is strategic, cohesive, and high quality

Present creative ideas with confidence and clarity to clients and internal teams

Required Skills

Exemplary professionalism at all times

Excellent communication, conflict resolution and people skills

A desire to lead, manage and develop people

Growth mindset and committed to continuous learning

Adherence to company mission, vision and values

Proven experience leading creative teams or departments

Strong people-management experience, including coaching and developing team members

Demonstrated ability to lead across creative disciplines such as design, copywriting, content, or campaign development

Strong design acumen and visual judgment, with the ability to evaluate work, provide actionable feedback, and uphold a high creative standard

High standards for craft, attention to detail, and overall creative excellence

Excellent presentation and communication skills

Ability to lead client conversations and confidently sell creative ideas

Strong concepting skills across campaigns, messaging, and storytelling

Understanding of digital marketing channels and creative best practices

Experience managing priorities, resources, and department initiatives

Calm, professional leadership style with strong problem-solving instincts

Preferred Experience

8+ years of relevant experience in an agency, in-house, or consulting environment

Experience leading multidisciplinary creative teams

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