Director - Orthopedic Service Line

Position Overview
The Director of Orthopedic Services for Luminis Health is responsible for operationalizing the system-wide strategy to create a unified, high-performing orthopedic service line across the Luminis Health Clinical Enterprise (LHCE). This role will leverage matrixed relationships to deliver high-value, patient-centered, and fiscally responsible care across all markets served.

The Director will oversee operations across multiple sites of care with accountability for performance across defined geographies, serving to position orthopedics as a regional destination program.

This role carries organizational accountability for leading operational improvements, executing strategic initiatives, and overseeing a defined functional scope within the orthopedic service line. The Director serves as a manager of managers, leading multidisciplinary teams and contributing to both operational execution and enterprise strategic planning.

Key Competencies for This Position

The ability to build and sustain high-functioning, collaborative teams across ambulatory, inpatient, and surgical settings

The use of business and market intelligence to drive growth in orthopedic services through improved patient access, procedural volume, and operational efficiency

The implementation of standardized workflows and performance improvement methodologies to optimize care delivery and outcomes

Demonstrated ability to align physicians and advanced practice providers with a dyad leadership model to drive clinical and operational performance

Strong financial acumen with the ability to translate data into actionable operational and strategic decisions

Reporting Structure

Reports directly to the Vice President of Orthopedic Services

Functions as a manager of managers, overseeing leaders and teams totaling approximately 15–25 employees (direct and indirect reports)

Provides oversight and mentorship to emerging leaders, with accountability for leadership development and succession planning

Key Relationships

Executive Medical Director, Orthopedic Service Line

Medical Directors (Upper Extremity, Spine, Sports Medicine, Joint Replacement)

Ambulatory and Acute Care Operational Leaders

ASC Leadership Teams

Shared Services Departments (Finance, HR, IT, Revenue Cycle, Risk Management, Training)

Payer partners and population health leadership related to value-based care initiatives

External partners and vendors supporting orthopedic programs, implants, and capital equipment

Essential Job Duties

Operational Execution & Organizational Accountability

Lead execution of key components of the Annual Operating Plan (AOP) across the orthopedic service line

Drive performance improvement initiatives and direct implementation of system-wide programs

Maintain accountability for operational performance within the assigned functional scope

Establish and monitor key performance indicators, and dashboards to ensure transparency and accountability across teams

Service Line Growth & Strategic Function

Develop and implement operational plans aligned with LHCE strategic priorities

Contribute to broader orthopedic service line and enterprise strategic planning

Identify and execute growth opportunities, including ambulatory expansion, ASC utilization, and market share growth

Conduct market assessments and competitive analyses to inform growth strategy and physician recruitment priorities

Access & Throughput Optimization

Standardize scheduling processes and improve patient access across clinic, imaging, and surgical services

Implement open access and rapid scheduling models to enhance throughput and patient experience

Reduce patient wait times and improve referral conversion rates through optimized intake, triage, and care navigation processes

Financial Performance & Accountability

Partner with finance to manage and monitor a budget typically ranging from $1M–$10M

Identify financial variances and implement corrective action plans

Drive improvements in margin, cost efficiency, and case mix index

Oversee capital planning, including business cases for new technology, equipment, and facility investments

Optimize implant and supply chain costs through standardization and vendor management strategies

Quality & Outcomes

Collaborate with clinical leadership to establish and manage a comprehensive orthopedic quality scorecard

Improve patient outcomes, safety, and patient-reported outcomes

Ensure compliance with regulatory, accreditation, and evidence-based clinical standards

Physician Alignment & Engagement

Support recruitment, onboarding, and retention of orthopedic surgeons and APPs

Foster physician alignment with system goals and performance expectations

Partner in a dyad leadership model with physician leaders to drive accountability for quality, growth, and financial performance

Program Development

Oversee development and implementation of orthopedic subspecialty programs (joint replacement, spine, sports medicine, trauma)

Ensure consistency and standardization across the enterprise

Evaluate and scale centers of excellence and bundled care programs

ASC & Ambulatory Strategy

Lead migration of appropriate cases to ASCs

Optimize site-of-service decisions to improve cost, access, and patient experience

Drive case selection protocols and physician alignment to support safe and efficient outpatient migration

Operational Initiatives Oversight

Key Initiatives

EMR optimization

Orthopedic value-based care programs

Revenue cycle optimization

Patient experience improvement

Workforce engagement

Digital innovation, including use of analytics, predictive modeling, and patient engagement tools

Problem Solving & Decision-Making

Address moderate to complex operational and functional challenges across care settings

Apply data-driven decision-making and cross-functional collaboration

Exercise independent judgment on issues impacting performance, quality, and growth

Navigate ambiguity in a matrixed environment and balance competing priorities across stakeholders

Education & Experience Requirements

Bachelor’s degree or equivalent in business administration, health administration, finance, or related field

7–10 years of progressive healthcare experience, including at least 3 years of leadership experience

Experience managing managers or leading multidisciplinary teams preferred

Demonstrated experience in service line development, physician alignment, and ASC strategy

Strong analytical skills, including data analysis and financial management

Proven ability to lead change and manage complex operational environments

Master’s degree (MHA, MBA, or related field) preferred

Experience in orthopedic service lines, perioperative services, or musculoskeletal programs strongly preferred

Licensure / Certification

None required (clinical licensure preferred but not mandatory, if applicable)

Lean, Six Sigma, or other performance improvement certifications preferred

Working Conditions & Physical Demands
There is a reasonable expectation that employees in this position may be exposed to blood-borne pathogens.

Physical Demands
Light work, including exerting up to 20 pounds occasionally and/or minimal force frequently. The role primarily involves sedentary work with periods of standing, walking, and engagement in clinical and operational environments.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act (ADA).

Pay Range
$160,000—$185,000 USD

Luminis Health Benefits Overview

Medical, Dental, and Vision Insurance

Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD&D for full-time employees

Wellness Programs

Employee Assistance Programs and more

Benefit offerings based on employment status

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