Entertainment Lighting Systems Designer

ETC has a great opportunity to join our Entertainment Systems department as an Entertainment Lighting Systems Designer located at our global headquarters in Middleton, WI.

Representative Responsibilities:

Works with the project manager, drafters, customers, engineers, product managers, etc. to ensure that submittal packets are accurate, forward planned, and timely from the beginning of the project.

Lay out the system in an efficient and clear manner to make sure the system works as desired.

Ensures system meets customer requirements.

Thoroughly reviews bid documentation and quoted material for accuracy and compatibility.

Provides feedback to quotations staff on areas for improvement on systems quotes

Successfully translates the documented control intent into a complete and working system using ETC products that is clearly and completely documented for hand-off to Applications Engineering, Drafting, and PM staff.

Research inconsistencies or errors in the bid documents and quote, resolves them, and documents any changes in an effort to provide an accurate submittal package.

Strong desire to understand how best to communicate to other departments to provide a clear and concise layout package.

Establishes and maintains relationships with ETC dealers, reps, and consultants and ETC product management to ensure design intent, regardless of documentation, is met while conforming to ETC manufacturing capabilities.

Ensures ETC is projected in a professional and enthusiastic manner

Provides feedback to internal resources in regard to problems, concerns, or suggestions about products or processes received from specifiers or customers.

Informs customers of better options in design of projects, if applicable.

Outstanding customer service and communication skills

Must be able to work with limited supervision

Able to explain difficult technical concepts in easy-to-understand terms

Posses the ability to manage customer expectations in regard to product and design features while respecting the design intent of the specifier.

Maintain the ability to work within ETC drafting standards and also to know when and how to communicate deviations as needed.

Remains current on changes in policies, procedures, and product offerings

Ensures product knowledge is up to date

Works with PS management and PS Program Manager to review and improve existing procedures

Other duties as assigned

Complete special projects and requests in a timely and positive fashion

Minimum Qualifications:

Bachelor’s Degree or 8 years of comparable business experience in increasingly responsible positions in the related discipline

4-6 years of job-related experience

Demonstrated ability to work independently and perform multiple tasks without general supervision.

Strong knowledge of entertainment lighting systems

Knowledge of high-powered electrical, digital and analog control systems

Excellent communication and interpersonal skills

Excellent organizational and problem-solving skills

Excellent customer service skills

Strong degree of flexibility and independence

Computer skills

Ability to prioritize based on project scope, timeline, and customer requests

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