Advertising Operations Specialist, Strategic Accounts

Description

Here’s why we need your help
We need your help to support the operational execution and delivery of advertiser campaigns across Enterprise and Strategic advertisers. This role is responsible for ensuring advertiser budgets translate into strong delivery outcomes, high-quality leads, and long-term customer success while helping support efficient campaign delivery and advertiser operations.

You will serve as the primary AdOps partner to the Enterprise and Strategic teams, owning campaign execution, pacing, delivery optimization, performance analysis, and marketplace insights. You will work cross-functionally with PMs, Sales, Marketing, Product, Finance, and Data teams to identify performance opportunities, improve advertiser outcomes, and support scalable revenue growth. This role focuses on campaign execution, operational support, and helping improve day-to-day AdOps workflows and reporting processes.

Work Location
This hybrid role is required to be in office 2–3 days a week, with flexibility to work from home occasionally. Occasional weekend work is required but will be planned in advance.

How you know you’re being successful

Enterprise and Strategic campaigns consistently deliver within 90–95% of budget while maintaining strong advertiser performance

PMs and Sales teams rely on your insights to improve retention, delivery outcomes, and budget expansion opportunities

Marketplace pacing, lead quality, and advertiser delivery remain healthy and proactively managed

AdOps workflows, reporting, and operational processes become increasingly scalable and automated

Revenue performance trends and delivery risks are surfaced proactively before they impact advertiser outcomes

We’ll expect you to do things like these

Own end-to-end campaign setup, trafficking, activation, pacing, and optimization for Enterprise and Strategic advertisers

Monitor campaign delivery and pacing to help ensure campaigns remain on track and aligned with advertiser goals

Partner closely with Enterprise and Strategic PMs to support advertiser performance through accurate campaign execution and delivery monitoring

Monitor campaign performance metrics and elevate delivery concerns or operational issues when needed

Monitor marketplace health metrics including lead quality, answer rates, duplicate rates, and delivery efficiency

Maintain accurate advertiser billing workflows by validating account setup, monitoring unpaid invoices, and coordinating account pauses when needed

Support onboarding and campaign launches by ensuring advertisers are configured correctly and operationally ready to go live

Audit ads and advertiser accounts regularly to ensure accuracy, quality, and proper marketplace functionality

Collaborate cross-functionally with Sales, Marketing, Finance, Product, and Data teams to improve operational processes and marketplace efficiency

Identify operational process improvements that increase efficiency and accuracy

Required Qualifications

3-5 years of experience in advertising operations, digital advertising operations, performance marketing, or revenue performance roles within a lead generation, marketplace, or multi-account advertising environment.

Experience supporting and monitoring performance-based advertising campaigns across multiple advertiser accounts

Strong analytical skills with experience interpreting campaign, marketplace, financial, and operational performance data using Excel, Google Sheets, or BI/reporting tools

Demonstrated ability to monitor campaign delivery and elevate issues when performance falls outside expected ranges

Experience working cross-functionally with Sales, Marketing, and Operations teams to support campaign execution and reporting needs

What we think will improve your chances of success

Experience owning or influencing marketplace health metrics such as pacing, lead quality, supply/demand balancing, delivery efficiency, retention, or revenue forecasting

Experience working in scaled marketplace, lead generation, or high-volume advertising businesses

Proven ability to lead cross-functional operational initiatives and drive process improvements across revenue, AdOps, or performance marketing functions

Experience with paid media platforms and advertising technologies such as Meta, Google Ads, Taboola, feed-based advertising products, or campaign management systems

Track record of partnering closely with PMs and Sales teams to drive revenue growth and improve customer outcomes

Travel Expectations
Twice a year for company gatherings and some additional travel to client sites to build sales funnels and relationships.

Compensation
The base salary range for this position is $70,000–$85,000, plus eligible benefits. Compensation may be adjusted based on tenure and experience. For employees residing in Dane County, total annual compensation—including base salary and the housing stipend—is approximately $78,823.12 - $93,823.12.

Dane County Housing Stipend
We strongly value in-person work and collaboration, so for full-time employees residing in Dane County, we offer a housing stipend of $735.26/month in addition to your salary ($8,823.12/yr; half of the Fair Market Value of a 2BR apartment in Madison according to rentdata.org).

Equity Options
In addition to your cash compensation, you will receive options to buy stock in Recovery.com at a set strike price. These options will vest on a four-year schedule and present an exciting opportunity to benefit from the upside of our company’s growth.

Quarterly Bonus
An additional 10% of base earnings is paid out quarterly when the company meets its revenue target.

Benefits and Perks

Medical, Dental, and Vision Insurance (100% of premiums paid for employees, 50% of premiums paid for dependents)

Short- and long-term disability and basic life insurance

401K (100% company match up to 3% and 50% on the next 2%)

Paid time off, paid holidays, and leaves of absence

Education Assistance (for educational coursework directly related to your role)

Flexible hybrid and work-from-home policy

Physical Requirements

Sit down and operate a computer for extended periods of time

Able to work in an open office environment

Lift items weighing up to 15 lbs

Equal Opportunity Statement
Recovery.com is an equal opportunity employer committed to diversity and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, veteran status, gender identity, race, religious beliefs, disability, sexual orientation, age, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

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