Customer Experience Specialist - Scheduling & Support

Davidson Heating & Air, Inc. is looking for a full-time Customer Service Specialist located in Lexington, NC. This role involves managing inbound and outbound customer calls, scheduling service appointments, and providing solutions to customer inquiries. A focus on courteous and solution-oriented communication is essential for ensuring a positive customer experience.
The ideal candidate will have a high school diploma, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment. Previous customer service experience, especially in HVAC or home services, is preferred.

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