Hotel Director of Event Sales and Service

Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director of Event Sales and Service is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

Organization - Grand Hyatt San Antonio
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director of Event Sales and Service is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

Responsibilities

Responsible for short and long term planning and the management of Event Sales, Event Planning, and Event Operations (Banquets and Convention Services)

Develop and recommend the budget, marketing plans and objectives and manage within those approved plans

Maintain or exceed budgeted sales and profits in all event areas

Develop and implement effective marketing plans for generating catering revenues

Experience evaluating each piece of event business to ensure business can be properly serviced

Monitor sales performance of Event Sales Managers

Ability to put together creative and innovative menus based on skills of the kitchen

Work closely with Chef on pricing specialty menus

Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions

Work closely with Event Services Manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set‑ups

Leads event team to build long‑term, value‑based customer relationships that enable achievement of hotel Event sales objectives

Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures

Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds

6 years or more of progressive hotel Event Sales and Planning experience (typically with Hyatt), which should include some exposure to Banquets and Convention Services

Service oriented style with professional presentation skills

At least 3 years experience in a senior role in Event Sales/Planning environment

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Maintain communications with Corporate Staff

Benefits

Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide

Flexible Schedules

Paid Time Off

Competitive Pay

401(k) Match

Eligible for Health Benefits after 30 days

Tuition Reimbursement

Complimentary meals in employee cafeteria

Complimentary Parking On‑Site

Eligible to participate in an Incentive Compensation Plan

Employee stock option plan

Opportunities for Career Growth

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

#J-18808-Ljbffr