Communications, Senior Associate

Join JPMorganChase's Corporate Responsibility Communications team as a Senior Associate and play a pivotal role in shaping our brand reputation across strategic local markets in the United States. You'll collaborate with the Head of Local Public Affairs and Communications Leads to develop impactful campaigns that showcase how JPMorganChase powers economic growth, uplifts communities, champions opportunity, and fosters a workplace where talent thrives. We are looking for a highly motivated professional who brings curiosity, initiative, and exceptional communication skills to the table. This role requires managing multiple projects and timelines in a dynamic, purpose‑driven environment.

As a Senior Associate in Corporate Responsibility Communications, you will support the development and execution of local public affairs initiatives designed to enhance JPMorganChase’s brand reputation among key audiences in strategic markets across the United States. Reporting to the Head of Local Public Affairs, you will partner with Communications Leads to create and implement campaigns that highlight the firm’s commitment to economic growth, community uplift, opportunity, and a positive workplace culture. You will leverage your curiosity, self‑starter mentality, and strong verbal and written communication skills to manage projects and timelines, ensuring organizational excellence and impactful results.

Job Responsibilities

Consistently understand brand reputation drivers, audience priorities, competitive landscape, and market/industry elements with implications to the team's objectives and efforts.

Proactively develop content to support multiple campaigns, including newsletter copy, social media templates, one‑pagers, and stakeholder notes.

Support the development of materials for socialization and alignment of strategy, plans, and results to stakeholders and leadership.

Collaboratively partner with the internal communications team to draft content for various communications channels.

Work with internal partners for all content updates to local webpages on JPMorganChase.com.

Manage holistic timelines, workback plans, and other operational needs efficiently.

Support campaign measurement efforts by packaging results, incorporating learnings, and socializing performance to stakeholders across the firm.

Think creatively and strategically to find solutions to scale efforts and operations more efficiently.

Demonstrate a risk and control mindset, ensuring adherence to firmwide and CR Communications processes.

Required Qualifications, Capabilities and Skills

3+ years of experience supporting a team within the Communications field.

Experience in Impact/Brand Reputation communications, public affairs, or other similar focus areas.

Demonstrated strategic thinking, problem‑solving, judgment, and interpersonal skills, with the ability to liaise with a variety of stakeholders.

Strong written and oral communication skills, including the ability to adjust communication and style based on different audiences and agendas.

Excellent project management and organizational skills, with strong attention to detail.

Experience working cross‑functionally and collaborating with team members and partners across business and staff areas at all levels.

A track record of personal initiative, setting and achieving challenging goals, anticipating needs, and fostering an entrepreneurial mindset.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. We are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We offer a competitive total rewards package, including base salary based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. Additional benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute and we also make reasonable accommodations for applicants’ and employees’ religious practices, mental health or physical disability needs.

About The Team
Our corporate functions include areas from finance and risk to human resources and marketing. The marketing and communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation globally.

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