Senior Relationship Manager - Community Development Lending & Investing

Location

4211 West Boy Scout Blvd Suite 570, Tampa, Florida
Job Summary

The Sr. Relationship Manager, Key Community Development Corporation originates, structures, and negotiates low‑income housing tax credit (LIHTC) investments. This role sources opportunities, develops and maintains client relationships, and supports the growth of KeyBank’s national affordable housing platform. The position offers the opportunity to manage a regional market, build deep client relationships, and contribute to sustainable community development.
Essential Functions

Originate and manage a portfolio of community development loans and equity investments, including LIHTC projects, New Market Tax Credits (NMTC), and other CRA‑qualified activities.
Identify and maintain relationships with high‑profile clients, organizations, and agencies in the affordable housing industry.
Develop marketing strategies and plans for specific regions and clientele.
Cross‑sell financial solutions and bank products.
Negotiate and structure transactions to ensure long‑term viability of real estate investments.
Collaborate with internal partners (credit, legal, compliance, CRA, and risk) to structure deals and ensure smooth transition.
Monitor industry trends and competitive landscape.
Develop and maintain relationships with nonprofit organizations, community development financial institutions (CDFIs), housing developers, and public sector partners.
Represent the bank at community events, industry conferences, and stakeholder meetings to enhance visibility and impact.
Comply with all KeyBank policies and procedures, maintaining professionalism, ethical conduct, conflict‑of‑interest avoidance, and acting in the best interests of clients.
Education

Bachelor’s Degree in Business, Finance, Economics, Urban Planning, or Real Estate (preferred) OR equivalent experience (required).
Work Experience

5+ years of experience originating low‑income housing tax credit (LIHTC) investment deals.
Ability to structure and negotiate terms for affordable housing loans, including LIHTC and NMTC.
Experience with community development lending or commercial real‑estate lending programs (Fannie Mae, Freddie Mac, HUD) – preferred.
Proven track record in business development and client relationship management.
Skills

Building and maintaining long‑term relationships with clients, partners, and stakeholders.
Understanding and applying LIHTC programs to structure and originate affordable housing investments.
Assessing financial statements, project feasibility, and investment returns for lending decisions.
Reaching mutually beneficial agreements through effective communication and deal structuring.
Utilizing federal and state loan programs (HUD, Fannie Mae, Freddie Mac) to support community development projects.
Staying informed on industry trends, regulations, and market dynamics.
Clear verbal and written communication with internal teams, clients, and stakeholders.
Guiding teams, influencing stakeholders, and driving initiatives aligned with organizational goals.
Prioritizing tasks, managing multiple projects to meet deadlines.
Aligning investment strategies with social impact goals, especially in underserved communities.
Identifying opportunities, anticipating challenges, and developing long‑term plans.
Assessing and mitigating financial and operational risks associated with lending and investment activities.
Delivering tailored financial solutions and exceptional service.
Understanding the lifecycle of real estate projects.
Core Competencies

All KeyBank employees are expected to demonstrate Key’s values and abide by Key’s Code of Conduct.
Physical Demands

General office: prolonged sitting, communication with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10lb.
Travel

Occasional travel, including overnight stays.
Driving Requirements

Ability to routinely operate a motor vehicle with a valid driver’s license.
Work Location Category

Hybrid (Sales).
Compensation & Benefits

This position is eligible to earn a base salary in the range of $116,000.00–$216,000.00 annually. Placement within the pay range may differ based on skills, experience and geographic location. Compensation also includes eligibility for incentive compensation including production, commission, and/or discretionary incentives.
Equal Opportunity Employment

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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