Studio Coordinator Job at LoveMyJob in Media

Studio Coordinator

At School of Rock, we are more than a music school we are a performance-based community that transforms lives through music, mentorship, teamwork, and live performance. As one of the fastest-growing School of Rock locations worldwide, we are seeking a highly motivated, energetic, and relationship-driven Studio Coordinator to help lead our front-of-house operations, student experience, and sales growth.
This role is ideal for someone who thrives in a fast-paced environment, loves connecting with people, and is motivated by building relationships, growing enrollment, and creating an exceptional customer experience.
The Studio Coordinator serves as the first impression of the school and works closely with leadership, instructors, students, and families to ensure the studio operates smoothly while helping drive new student enrollment and retention.
What You'll Do
Sales & Enrollment
Lead tours for prospective students and families with enthusiasm and professionalism
Build relationships with prospective customers and confidently present School of Rock programs
Follow up on leads, inquiries, and trial students via phone, text, and email
Support monthly enrollment and retention goals
Maintain accurate customer and lead information in the CRM system
Assist with student onboarding, scheduling, and registration
Help create referral and community outreach opportunities
Customer Experience
Create a welcoming, high-energy environment for students, families, and guests
Greet students and parents promptly and professionally
Provide exceptional customer service and proactively address questions or concerns
Support student retention through strong communication and relationship-building
Assist in creating a positive and organized front-of-house culture
Operations & Administration
Manage complex lesson and rehearsal scheduling
Assist with billing, account management, attendance, and administrative reporting
Handle opening and closing procedures
Maintain studio organization, cleanliness, and professionalism
Support events, performances, marketing initiatives, and community partnerships
Assist the General Manager with operational and administrative projects
Ensure adherence to all School of Rock safety, supervision, and code of conduct policies
Leadership & Team Support
Collaborate closely with instructors, show directors, and leadership teams
Support communication between staff, students, and families
Help maintain a strong team culture built on accountability, positivity, and professionalism
Assist with onboarding and training new front desk staff as the school grows
What We're Looking For
2+ years of experience in sales, customer service, hospitality, membership sales, retail management, admissions, or front desk operations
Strong communication and relationship-building skills
High-energy personality with a welcoming and outgoing demeanor
Organized and detail-oriented with strong multitasking ability
Comfortable working in a fast-paced, people-focused environment
Ability to work independently while contributing positively to a team
Professional problem-solving and conflict-resolution skills
Passion for music, arts education, youth development, or community-building is a major plus
What Makes Someone Successful in This Role
You love talking to people and building relationships
You are energized by helping families find the right fit
You enjoy balancing sales, operations, and customer experience
You thrive in an active, community-driven environment
You take initiative and solve problems proactively
You are motivated by growth, goals, and team success
Benefits:
Bonus opportunities tied to enrollment and studio performance
Opportunities for advancement and leadership growth
Positive, music-filled work environment
Flexible scheduling
Employee discounts and program perks
Opportunity to make a meaningful impact in students' lives through music education
School of Rock is the original performance-based, interactive music school founded in 1998. With hundreds of schools worldwide, School of Rock helps students develop musical proficiency, confidence, teamwork, and life skills through performance-based music education.
We are proud to be an equal opportunity employer committed to creating an inclusive, supportive, and empowering workplace for all employees and students.