Customer Experience Specialist (In-Office, Full-Time)

Great Day Improvements, LLC is seeking a Customer Experience Representative for a full-time in-office position in Bedford Heights, OH. This role is vital for maintaining our positive brand reputation by addressing customer questions, concerns, and complaints efficiently.
The successful candidate will manage incoming calls and emails while providing exceptional customer service. Experience in a call center environment is valued, alongside strong computer and communication skills.
The position offers $21-$23 per hour with the possibility of hybrid options in the future.

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