Sales Office Manager

Position:

Sales Office Manager
Reports To:

VP/Regional Manager
Location:

Oakland County, MI
Job Summary

The Sales Office Manager manages the residential sales office in a professional manner which meets or exceeds profit goals and which reflects the philosophy, mission and policies of Howard Hanna. In order to be successful, the recruitment, training, motivation and retention of qualified sales agents is of primary importance while increasing the office’s market share. The overall mission of Howard Hanna Real Estate Services it to obtain listings on residential properties to be sold, to represent individuals who are looking to purchase residential properties and to represent new home developments as sales agents.
Duties & Responsibilities

Recruits, motivates, trains and retains qualified and effective sales agents
Accountability for day to day operational decisions and the effective sales and administrative management of the office
Achieves operating expense and profitability goals annually
Maintains awareness of and sensitivity to the market in order to increase market share whenever possible
Oversees the correct use of all procedures within office and documents related to all transactions within jurisdiction
Plans and implements advertising strategy for the office, by using the company provided advertising venues (ie Showcase of Homes, Open House Advertising, ad writing, newspaper advertising, etc.)
Oversees and manages the activities of sales office staff, which includes: making decisions, when appropriate, regarding the hiring, training, evaluating, promoting, transferring, disciplining, rewarding and terminating of employees within the guidelines of the company’s policies and procedures
Assists in achieving the goals of the other departments and divisions of the Howard Hanna companies
Participates in community activities as is appropriate
Attends manager meetings and other company sponsored events, as required
Represents the company in a professional manner through appearance, attire, attitude and demeanor
Performs other activities as assigned
Knowledge, Skills & Abilities Required

Real Estate and Brokerage License Required
Ability to maintain a positive and professional attitude when interacting with sales associates, clients, employees, vendors and co-workers
Exceptional communication and interpersonal skills required to communicate professionally, in oral and written fashion
Must be able to travel to open houses, in-person manager meetings, trainings, company sponsored events, and company trips
Exceptional communication and interpersonal skills required to communicate professionally in oral and written fashion
Must possess good judgment and problem solving skills
Ability to work in a paperless environment; ability to utilize technology to enhance market performance and possess ability to learn new technology and Hanna based tools
Must have current Real Estate License as well as proven experience in the real estate industry
Prior management experience desired but not required
High school diploma required; four year college degree preferred
Knowledge of budgeting important in order to achieve profitability budget forecasts to meet income and expense goals
Ability to maintain skills required through internal training offered by the company or outside sources
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

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