Social Media Manager

3540 S 4000 W, West Valley City, UT 84120, USA

Job Description
Posted Tuesday, June 2, 2026 at 8:00 AM | Expires Wednesday, June 10, 2026 at 7:59 AM

$62,431.20 PER YEAR

GENERAL PURPOSE:

The purpose of this position is to communicate the Harmons story through the platforms our customers are already on, in a voice that feels as warm and local as the stores themselves. This role owns Harmons' organic social media presence: developing strategy, creating and scheduling content, managing the influencer program, and staying connected to what our customers are saying and sharing about us online. This position will work closely with the Marketing Campaign Coordinator to ensure social content aligns with the campaign calendar, and with the Creative team to bring each post to life visually. You're part strategist, part storyteller, and part community builder. You understand that great social content starts with a genuine love for food and the people who love it.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Develop and manage Harmons' organic social media strategy across all platforms, working from the campaign calendar and direction set by the VP of marketing

Create, schedule, and publish engaging content that showcases Harmons' personality, supports sales and marketing goals, and maintains a consistent brand voice across every platform

Manage the social media editorial calendar; coordinate asset requests with the Creative team through the Marketing Project Manager

Write compelling copy that reflects the Harmons voice and resonates with each platform's format and audience

Manage the Harmons influencer program — identifying partners, coordinating content creation, and measuring results against campaign goals

Monitor and respond to customer comments, questions, and feedback across social channels in a timely, on-brand, and helpful way

Export and compile monthly Sprout Social performance reports, track organic social metrics, and surface content insights and recommendations on a monthly basis

Collaborate with the sales and store teams to create content that supports store-level priorities and reflects what's actually happening in our communities

Partner with the Ecomm team to ensure social content supports digital channel activity, including product features and seasonal promotions

Stay current on platform algorithm changes, emerging formats, and social media trends to keep Harmons' presence fresh and effective

Champion the Harmons brand voice and visual identity across every social touchpoint; understand that associates are our first and most important audience

Communicates openly and frequently with the VP of Marketing, Sales Directors, and Store Directors

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others, and promotes positive change within the company

Follows established departmental and store policies and procedures

Assists as needed to ensure the success of the company as a whole

MARGINAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned .

NATURE OF WORK CONTACTS:

Consistent and daily interaction with associates

Consistent and daily interaction with Marketing team, Sales team, and store leadership

Consistent and daily interaction with influencer and vendor partners

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

2–3 years of social media management experience, preferably in retail, food, or consumer brands

Deep knowledge of social media platforms (Instagram, Facebook, TikTok, Pinterest, YouTube) including their respective algorithms, content formats, and audience behaviors

A genuine passion for food, local community, and visual storytelling

Experience with Sprout Social or a comparable social media management and analytics tool

Strong copywriting skills with the ability to adapt voice, tone, and format across platforms while staying unmistakably Harmons

Experience with photo and video capture and basic editing (Adobe Lightroom, Photoshop, or equivalent)

Experience managing an influencer program or creator partnerships

Ability to manage a content calendar and keep multiple campaigns moving simultaneously

Must possess integrity, a positive attitude, be mission‑driven, and be self‑directed with a demonstrated passion for Harmons’ mission

Commitment to working collaboratively in a supportive team environment

Ability to interpret policies and procedures

Excellent organization and planning skills

Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with diverse groups of people

Ability to appropriately and professionally handle conflict

Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team

Required to make logical, significant decisions using general, recognized analytical skills and techniques

Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent

Flexibility to work evenings, weekends, and holidays as needed to support campaign and social media goals

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.

3540 S 4000 W, West Valley City, UT 84120, USA

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