Program Supervisor, Preschool & Y-Kids: Lowe's YMCA

The Program Supervisor Preschool and Y-Kids supports the successful operation of assigned YMCA program by planning and implementing program activities, providing frontline staff and volunteer supervision, and ensuring high quality service to members, participants, and families. This hands‑on role focuses on creating a safe, inclusive, and engaging environment that contributes to participant satisfaction and program quality. The Y Kids Program Supervisor works closely with the Regional Program Director and provides direct oversight of the assigned program and staff.

Culture Statement
The culture of the Y is rooted in our Christian mission and core principles. We strive every day to collectively embody our purpose to love, serve and transform lives. Every day we show up to Lead with Love and Serve with Purpose. We

Love

unconditionally – showing genuine care and concern for everyone, making each interaction meaningful and personal and ensuring every person feels valued, seen and welcomed. We elevate

Hope

– promoting optimism by offering encouragement and practical solutions to challenges. We act with

Care & Compassion

– listening attentively without judgment, responding with empathy, and creating a sense of belonging by uplifting and supporting those around us. We demonstrate

Generosity

– sharing our time, skills, and resources freely and with joy. We walk in

Grace

– showing patience and kindness, even in difficult moments. We ignite

Faith

– staying grounded in our mission, principles and purpose, inspiring others to trust in what is possible.

Demonstrating consistency in our actions, helping others see how their efforts align with a greater purpose. We treasure

Honesty

– communicating openly and truthfully, admitting mistakes when they occur, and honoring commitments. We honor

Humility

– leading with a servant's heart by prioritizing the needs of others above our own. We live with Joy – celebrating small and big wins alike, inspiring connection and shared joy. We offer

Respect

– addressing everyone by name and honoring diverse perspectives and backgrounds. We value

Responsibility

– performing every task timely with diligence and excellence and holding ourselves accountable by openly evaluating our performance. We engage in

Service

– going above and beyond in serving others by anticipating needs and delivering exceptional experiences.

High school diploma or GED required.

Minimum of 3 years' experience working in a related program delivery setting, with prior leadership or lead staff responsibilities.

Demonstrated ability to supervise staff and manage daily program operations.

Strong communication, active listening, and conflict resolution skills.

Ability to model professionalism and the YMCA’s core values.

Organized and adaptable, with attention to detail and the ability to prioritize in a fast‑paced setting.

Experience working with children, families, or members in recreational, educational, or community programs is preferred.

Proficiency with basic administrative tools and digital platforms for scheduling, reporting, and communication.

All YMCA team members are expected to maintain a current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.

Working Conditions

Work is primarily performed in active indoor/outdoor program environments (e.g., gymnasiums, classrooms, pools, playgrounds).

Frequent standing, walking, and physical activity; may involve lifting up to 60 lbs.

Schedule may include morning, evening, and weekend shifts depending on program needs.

May be required to work at multiple sites within the center or association.

Travel in personal vehicle to other centers within association.

Must be able to swiftly respond in an emergency situation.

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