Post‑Sale Customer Experience Champion

The Pedder Automotive Group in Poway, California, is looking for a Customer Relations Specialist. This position plays a vital role in ensuring an exceptional ownership experience after vehicle purchases, serving as the primary contact for post-sale support.
Responsibilities include conducting follow-up communications, addressing customer concerns, and supporting customer satisfaction initiatives. The ideal candidate will have experience in customer service, strong communication abilities, and a dedication to customer satisfaction.
Compensation includes a competitive base salary plus performance-based incentives.

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