JOB SUMMARY
The Social Media & Content Marketing Manager serves as a lead storyteller and digital content creator for BGCAZ. This role is responsible for proactively identifying stories across Club sites, capturing authentic moments through photo/video/social content, and translating those experiences into compelling digital storytelling that drives awareness, engagement, advocacy, fundraising, and youth enrollment.
JOB RESPONSIBILITIES
Develops and executes engaging content across TikTok, LinkedIn, YouTube, Instagram, Facebook, and emerging platforms
Regularly visits Club sites to proactively identify stories, capture media, and showcase authentic youth experiences
Produces compelling short‑form videos, photography, captions, interviews, and real‑time content
Creates content tailored to families, teens, donors, policymakers, community partners, and supporters
Maintains a consistent, mission‑aligned voice and visual identity across all channels
Manages social media engagement including comments, messages, community interaction, and responsiveness
Partners with youth, staff, interns, and departments to gather and amplify organizational stories
Partners with Resource Development and leadership teams to support fundraising campaigns (Arizona Tax Credit, Giving Tuesday, donor stewardship, events)
Creates persuasive digital storytelling that supports advocacy efforts and positions BGCAZ as a leading voice for youth in Arizona
Educates the public, donors, community influencers, and policymakers on the impact of out‑of‑school programming
Supports community events, media opportunities, and stakeholder initiatives through social and digital content
Supports digital advertising efforts across Meta, Google Ads, YouTube, and related platforms
Assists with content boosting and targeting strategies to increase awareness, enrollment, engagement, and fundraising
Monitors social and digital KPIs, providing regular performance reporting and actionable recommendations
Stays informed on platform trends, emerging tools, algorithm updates, and industry best practices
Assists with organization‑wide marketing initiatives, newsletters, campaign assets, graphic requests, and communication projects
Coordinates with outside vendors and creative partners as needed
Upholds best practices related to brand standards, youth privacy, digital accessibility, and content approvals
Mentors and collaborates with interns or youth
ADDITIONAL RESPONSIBILITIES
Consistent, high‑quality social and digital content, and video production and editing
Strong storytelling that authentically reflects Club experiences
Proven ability to instill trust and confidence in stakeholders
Solutions‑oriented thinker with seasoned judgment
KNOWLEDGE, ABILITY and SKILLS - Required
2+ years of experience in social media, digital content, communications, marketing, storytelling, or related fields preferred
Strong portfolio of social media, photography, video, writing, or digital storytelling work
Experience creating engaging content for Instagram, TikTok, Facebook, LinkedIn, and/or YouTube
Comfortable capturing and editing photo/video content in dynamic environments
Familiarity with Meta Business Suite, Canva, Adobe Creative Suite, and/or digital marketing tools preferred
Experience with paid social media, Google Ads, or digital analytics is a plus
Strong writing, communication, organization, and time‑management skills
Ability to work independently, prioritize competing projects, and adapt quickly
Reliable transportation and willingness to travel regularly to Club locations
Availability for occasional evenings and weekends for events or activations
WORKING CONDITIONS and DRIVING
Travel required between BGCAZ Branches, schools and community sites
EXPECTATION of EXCELLENCE
Boys & Girls Clubs of the Valley supports a culture of excellence in all we do and all employees are expected to reflect these values in their daily responsibilities. To be sure we meet our obligations for high performance in all areas, we organize our goals and efforts under these 5 Pillars of Excellence:
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Social Media & Content Marketing Manager
Bgcaz · Phoenix, AZ, USA ·
- Job type:
- Full Time