Inside Sales Coordinator

Inside Sales And Operations Coordinator

Under the direction of the Vice President, the Inside Sales and Operations Coordinator performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This includes account creation, order processing, providing tracking and ETA, in addition to miscellaneous other support tasks. This position will require heavy use of Microsoft Office and SAP. This is a non-supervisory position.
Responsibilities

Direct Sales Customer Relations
Follow order management process
Assist with maintaining Sales Force Data Base
Seek, promote, generate, and communicate potential sales leads to outside sales staff
Assist in scheduling, organizing, and attending tradeshows
Assist in maintaining showroom
Collaborate with Sales Team on the following:
Conduct weekly call with Sales Reps to review open orders
Processing credit cards to release sales orders
Obtaining credit application and credit card auth forms
Obtaining tax exempt certificates
Shipping and installation information
Creating new quotes and updating existing ones
Assisting with paperwork and tracking
Become an additional contact for direct customer sales
Assist Sales Reps with scheduling additional meetings
Dealer Sales
Maintain dealer information database
Process dealer purchase orders
Operations
Ensure timely delivery of all outbound shipments and troubleshoot any problematic deliveries.
Review freight invoicing for billing discrepancies.
Coordinate and schedule pickups/deliveries.
Coordinate and monitor international container and air shipments in conjunction with Sr Sales Mgr.
General Sales Support
Cross train with Inside Sales Coordinators for coverage
Assist and complete special projects as required
Assist with customer visits to corporate offices or dealer meetings
Communicate effectively and often with sales team, customers and all internal departments
Management Support
Assist in analytics, reporting, forecasting, and other related tasks.
Maintain Work Practices:
All paperwork and database entries filled out completely and accurately
Maintain work area to 5S standards as posted in work area
Maintains a professional image by projecting a positive and professional demeanor to all internal and external contacts
Marginal Job Functions:
Follow all related SOP's
Other duties and responsibilities as required or assigned
Requirements

Education:
Associate degree or combination of equivalent of education and experience preferred
Associate's degree in business, Marketing or related field preferred
Experience:
Previous history in Lead Generation, Inside Sales and/or Sales Support preferred
2 years of experience in Administrative Support preferred.
Previous history of working with operations and logistics preferred.
Previous experience with face-to-face contact with wellness customers (business to business and/or end user)
Other Requirements:
Proficient in Excel, Word, PowerPoint, Outlook, Internet, SAP
Occasional domestic travel will be required
Valid driver's license is required
Benefits

We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Time Off benefits
Product discounts
Wellness programs
Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.