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Client Director

Craft Agency Ltd · Chicago, IL, USA ·

Pay:
$110,000-$130,000/yr
Job type:
Full Time

A global branding agency that collaborates with cognitive neuroscientists to create packaging and brand systems backed by behavioural science rather than just aesthetic intuition.

This is a place where everyone has a genuine stake in the success of the work, creating a different energy and commitment than traditional agency structures.

The Role

You’ll lead global brand strategy and packaging design projects for major consumer brands, serving as the primary strategic partner for clients while managing complex project delivery against tight deadlines and financial targets. This means challenging and interrogating briefs to uncover growth opportunities, then providing clear direction to the client services team to keep projects on track.

Business development is a core part of the role: evolving existing relationships and demonstrating the strategic thinking that drives commercial results. The US team numbers are climbing consistently, putting this role at the centre of significant growth momentum.

The Package

  • $110,000 – $130,000
  • Hybrid working
  • Employee ownership structure
  • Access to a global agency network across multiple international offices

The Person

A Client Director currently working at a global agency with solid consumer packaged goods and packaging experience. You have managed household name brands and complex global rollouts, with a deep understanding of the American retail environment.

You’re comfortable with high standards and fast pace, experienced in managing senior client stakeholders, and ready to take meaningful commercial responsibility for account performance and growth.

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