Director of Workloading & Production Optimization

Job DescriptionJob Description

*Full-Time | Field + Office | Leadership Role*

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
About the Role:
We are seeking a proven leader to modernize and rebuild our company-wide system for:
Workloading
Labor standards
Production rate optimization
Estimating & bid accuracy
Training and rollout to operations teams
This is a high-impact role with executive visibility. You will help design the playbook that determines how we staff, price, and operate every commercial cleaning contract.
What You’ll Own:
Build and implement a standardized workloading and estimating methodology
Develop production rate benchmarks and labor standards (sq. ft. per hour)
Conduct time studies, route analysis, and workflow optimization
Improve bid accuracy through job costing feedback and real-world validation
Identify and eliminate “lost time” (travel time, setup, rework, inefficiencies)
Implement best practices (team cleaning, hybrid cleaning models, sequencing)
Train supervisors, managers, and estimating staff to use the new system
Help evaluate and deploy technology tools for inspections, work orders, and labor management
What Success Looks Like:
Higher productivity without sacrificing quality
More competitive bids with controlled margins
Improved consistency in staffing plans across accounts
A repeatable system that can scale as the company grows
Required Experience:
7+ years experience in one or more of the following:
Commercial janitorial / contract cleaning
Facility services operations
Healthcare EVS or housekeeping operations
Labor-heavy field operations (multi-site)

Strong estimating and labor modeling experience
Proven ability to improve labor efficiency and operational performance
Comfortable working in the field (observations/time studies) and in the office (models/pricing)
Advanced Excel skills
Preferred Qualifications:
Industrial Engineering degree or equivalent work experience
Lean Six Sigma (Green Belt or Black Belt)
BSCAI certifications xsgimln (CBSE or RBSM)
Experience with janitorial software platforms such as:
Janitorial Manager
CleanTelligent
Similar workloading / inspection / labor management systems

Key Skills We’re Looking For:
Workloading / labor standards
Production rate benchmarking
Time & motion studies
Route sequencing and cleaning workflow design
Job costing and bid accuracy improvement
Team cleaning vs zone cleaning optimization
Strong communication and training ability
Change leadership and accountability mindset
Compensation:
Competitive salary based on experience plus performance bonus tied to measurable results.