Medium seeks a reliable IT Helpdesk & Support Specialist to provide technical support in our Downtown Boston office. The role involves Tier 1 and Tier 2 support, troubleshooting various technology systems, and ensuring staff have dependable access to IT resources.
Candidates should have an associate's degree in IT or related fields and 2+ years of support experience, along with proficiency in Windows, Microsoft 365, and communication skills. The salary is competitive, ranging from $65,000 to $70,000 annually.
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IT Helpdesk & AV Specialist – On-Site Boston
Medium · Boston, MA, USA ·
- Pay:
- $65,000-$70,000/yr
- Job type:
- Full Time
About Medium
Medium’s mission is to help people deepen their understanding of the world and discover ideas that matter. We are building a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers. We are creating the best place for reading and writing on the internet—a place where today’s smartest writers, thinkers, experts, and storytellers can share big, interesting ideas.