Production Management Crew Management Broadcasting Knowledge Google Workspace Proficiency Communication Skills Organizational Skills Time Management Esports and Gaming Trends Workflow Planning ProblemSolving Ability
Job Summary
Skillshot Media is hiring a Director of Production Operations to lead operations and engineering across esports live streams, live broadcasts, original content, and post-production at our Uptown Atlanta studio, steps from the MARTA Lindbergh Center station. This is an on-site role recruiting local talent from Atlanta, GA, and surrounding areas. You will partner closely with the Executive Producer, Head of Production, Engineer In-Charge, and COO to scope shows, standardize workflows, and ensure our facilities and teams deliver flawless, on-time productions.
Essential Duties and Responsibilities
- Drive department-wide communication workflows; ensure tech, show producers, and operations receive timely information
- Coordinate technical infrastructure and plans: video/audio, transmission, set/stage prep, comms, budgets, personnel requirements, set layouts, camera plots, and seating charts
- Manage vendor relationships and production accounts; coordinate receiving, payment, and paperwork under EP guidance
- Oversee shipping and receiving for digital and physical assets; maintain organized delivery and file management for all parties
- Set and enforce production department deadlines and cross-department milestones
- Maintain systems and processes for tournament integrity across all esports events
- Oversee custom server builds per title; coordinate game client needs with responsible parties
- Act as the first point of contact for crew needs when a production manager/coordinator is not assigned
- Schedule, manage, and lead production meetings internally and externally when a PM/PC is not assigned
- Ensure production team follow-through; coordinate needs between production and other departments
- Co‑own purchasing for production with the Executive Producer and the Facility Engineer in charge
- Build and maintain databases for tech books, show books, event information, and operational schedules with EP and the Head of Production
- Develop detailed plans for expansions and upgrades; present for approval before execution
- Coordinate production crew needs with outside departments under EP direction
- Develop and enforce technical operational policies and procedures; generate performance and issue reports for operations, engineering, and production
- Maintain active logs of system errors/issues/defects; submit updates to EP and/or Head of Production every 30–60 days or as needed
- Proactively communicate issues to operations, engineering, production management, and ownership, including reasonable solutions
Key Success Indicators
- Deep understanding of broadcasting, production operations, and crew management
- Strong knowledge of current esports trends and general gaming
- Proficient with Google Workspace (Gmail, Sheets, Docs, Tasks, Keep); familiarity with DWG/CAD tools a plus
- Exceptional organization, time management, and cross‑functional collaboration (Sales, Production, Finance)
- Skilled in planning workflows for crew management and file organization
- Excellent verbal and written communication
- Ability to manage highly visible leaders and lead small teams within a production environment
- Calm and decisive under pressure, especially during live broadcasts