The Director, Program Manager is responsible for overseeing multiple projects, ensuring program goals are reached within timeframe and budget. The Program Manager identifies risks and opportunities across multiple projects within the department, maintaining organizational standards of satisfaction, quality, and performance.
General Responsibilities
- Directs all phases of client programs, from inception through completion
- Responsible for the cost, implementation and performance of company programs or subsystems of major programs
- Coordinates the preparation of business plans, work statements and specifications, operating budgets and financial terms/conditions of contract
- Ensures the development process is congruent with current market trends, program goals, and client needs
- Acts as the primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and performance
- Analyzes problem/opportunity areas of assigned programs and evaluates options
- Evaluates performance and makes recommendations
- Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications
- Determines the profitability and viability of new products or program enhancements
- Develops strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups over the entire life cycle
- Directs and oversees responsibilities of team to ensure priorities and deliverables are met
Experience / Qualifications
- A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
- Ability to lead, coach, and develop team members
- Holds self and others accountable to achieving goals and standards
- Ability to work in a fast‑paced environment to handle multiple competing tasks and demands
- Strong communication skills; oral, written and presentation
- Strong organization, planning and time management skills to achieve results
- Strong personal and professional ethical values and integrity
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
- Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
Preferred Qualifications
- Accountability and Ownership (scope, cost, quality, timing, risk)
- Proactive – drive outcomes, not just reports
- Process rigor, risk management and launch focus (accountable for ready to ship – looks at mfg readiness, suppliers, quality etc.)
- Excellent communication skills internal/external, written, verbal and presentation
- Critical thinking and perseverance
- Hyper focused on changes – every change is an opportunity to improve OI
- Technical and finance skills
Base Salary Range
$197,360.00 - $271,370.00
In addition to base salary, the company offers competitive medical, dental, vision, life and disability insurance plans, education reimbursement, wellness programs, a 401(k) retirement plan with company matching, and a variety of paid time off including vacation, flex‑time, sick, bereavement, and parental leave. Certain positions may also be eligible for short‑term incentive and long‑term incentive programs.
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